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Coresite - Chicago, IL
posted about 2 months ago
About the position
The Data Center Technician III plays a crucial role in maintaining the operational integrity, security, and regulatory compliance of the data center. This position requires a strong understanding of telecommunications, mechanical, electrical, and life safety systems, as well as data center operating procedures. The technician will be responsible for day-to-day operations, ensuring that all systems function efficiently and effectively while providing exceptional customer service.
Responsibilities
- Assist in the operational integrity and security of the data center.
- Monitor and maintain chilled water systems, HVAC systems, and electrical power distribution.
- Manage fire life safety systems and telecommunications infrastructure.
- Complete CoreSite's Data Center Operations Qualification Program within the first nine months of employment.
- Operate, monitor, and respond to abnormal conditions in facilities systems.
- Track and trend operational characteristics and provide feedback to management.
- Work with contractors for system expansions and upgrades.
- Ensure maximum operational efficiency and recommend new technologies.
- Manage systems to avoid unplanned outages and provide exceptional customer service.
- Conduct regular facility and security tours, documenting and responding to issues.
- Assist with database management of maintenance discrepancies.
- Coordinate and oversee power installations and upgrades.
- Perform work orders and customer service tickets in a timely manner.
Requirements
- Firm understanding of electrical and mechanical systems in a data center environment.
- Proficient knowledge of NEC, NFPA codes, and compliance issues related to fire life safety.
- Minimum of 2 years experience in installing, maintaining, and troubleshooting large commercial systems.
- Experience with chilled water systems, HVAC equipment, and electrical generation and distribution.
- Excellent communication skills, both written and oral.
- Ability to operate hand and machine tools and electrical tools.
Nice-to-haves
- Proven leadership skills
- Experience with data trending and analysis
- Ability to work in a high-stress, fast-paced environment.
Benefits
- First-day medical insurance through Cigna
- Dental insurance through Delta Dental
- Vision insurance through VSP
- Telemedicine through MDLive for Cigna
- Flexible spending account (FSA) and health savings account (HSA) plans
- Life, AD&D, short-term and long-term disability insurance fully paid by the company
- 401(k) savings plan with company matching
- Discretionary annual bonus and equity incentive plan
- Employee stock purchase plan with a 15% discount
- 16 days of paid time off (PTO)
- 11 paid company holidays and additional floating holidays
- Parental leave and family planning support
- Wellness reimbursement program
- Education reimbursement and student loan assistance
- Pet insurance
- Charitable matching program
