Facilities & Data Center Technician III - (Day Shift) CH2

Coresite - Chicago, IL

Full-time - Mid Level

Chicago, IL

Real Estate

About the position

The Data Center Technician III plays a crucial role in maintaining the operational integrity, security, and regulatory compliance of the data center. This position requires a strong understanding of telecommunications, mechanical, electrical, and life safety systems, as well as data center operating procedures. The technician will be responsible for day-to-day operations, ensuring that all systems function efficiently and effectively while providing exceptional customer service.

Responsibilities

• Assist in the operational integrity and security of the data center.
• Monitor and maintain chilled water systems, HVAC systems, and electrical power distribution.
• Manage fire life safety systems and telecommunications infrastructure.
• Complete CoreSite's Data Center Operations Qualification Program within the first nine months of employment.
• Operate, monitor, and respond to abnormal conditions in facilities systems.
• Track and trend operational characteristics and provide feedback to management.
• Work with contractors for system expansions and upgrades.
• Ensure maximum operational efficiency and recommend new technologies.
• Manage systems to avoid unplanned outages and provide exceptional customer service.
• Conduct regular facility and security tours, documenting and responding to issues.
• Assist with database management of maintenance discrepancies.
• Coordinate and oversee power installations and upgrades.
• Perform work orders and customer service tickets in a timely manner.

Requirements

• Firm understanding of electrical and mechanical systems in a data center environment.
• Proficient knowledge of NEC, NFPA codes, and compliance issues related to fire life safety.
• Minimum of 2 years experience in installing, maintaining, and troubleshooting large commercial systems.
• Experience with chilled water systems, HVAC equipment, and electrical generation and distribution.
• Excellent communication skills, both written and oral.
• Ability to operate hand and machine tools and electrical tools.

Nice-to-haves

• Proven leadership skills
• Experience with data trending and analysis
• Ability to work in a high-stress, fast-paced environment.

Benefits

• First-day medical insurance through Cigna
• Dental insurance through Delta Dental
• Vision insurance through VSP
• Telemedicine through MDLive for Cigna
• Flexible spending account (FSA) and health savings account (HSA) plans
• Life, AD&D, short-term and long-term disability insurance fully paid by the company
• 401(k) savings plan with company matching
• Discretionary annual bonus and equity incentive plan
• Employee stock purchase plan with a 15% discount
• 16 days of paid time off (PTO)
• 11 paid company holidays and additional floating holidays
• Parental leave and family planning support
• Wellness reimbursement program
• Education reimbursement and student loan assistance
• Pet insurance
• Charitable matching program