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Facilities & Data Center Technician III - (Day Shift) LA2
Coresite - Los Angeles, CA
posted about 2 months ago
About the position
The Data Center Technician III plays a crucial role in maintaining the operational integrity, security, and regulatory compliance of the data center. This position requires a strong understanding of telecommunications, mechanical, electrical, and life safety systems, as well as data center operating procedures. The technician will be responsible for day-to-day operations, ensuring that all systems function efficiently and effectively while providing exceptional customer service.
Responsibilities
- Assist in the operational integrity and security of the data center.
- Monitor and maintain chilled water systems, HVAC systems, and electrical power distribution.
- Manage fire life safety systems, including wet and pre-action sprinkler systems.
- Oversee telecommunications responsibilities, including cabling infrastructure management and customer cage build-outs.
- Complete CoreSite's Data Center Operations Qualification Program within the first nine months of employment.
- Operate, monitor, and respond to abnormal conditions in facilities systems.
- Track and trend operational characteristics and provide feedback to management.
- Work with contractors for system expansions and upgrades.
- Complete preventive and predictive maintenance schedules with senior technicians.
- Ensure maximum operational efficiency of the data center.
- Manage systems to avoid unplanned outages and provide exceptional customer service.
- Conduct regular facility and security tours, documenting and responding to issues.
- Assist with database management of maintenance discrepancies.
- Coordinate and oversee power installations and upgrades.
- Perform work orders and customer service tickets in a timely manner.
Requirements
- High School Diploma or greater.
- 2-5 years of experience in the data center industry.
- Firm understanding of electrical and mechanical systems used in a data center environment.
- Proficient knowledge of NEC, NFPA codes, and compliance issues regarding fire life safety.
- Experience with data trending and analysis using PC-based monitoring systems.
- Minimum of 2 years experience installing, maintaining, and troubleshooting large commercial and industrial systems.
Nice-to-haves
- Proven leadership skills.
- Excellent communication skills, both written and oral.
- Experience diagnosing and repairing IT hardware, servers, and network switches.
Benefits
- First-day medical insurance through Cigna with generous premium cost coverage.
- Dental insurance through Delta Dental.
- Vision insurance through VSP.
- Telemedicine through MDLive for Cigna.
- Flexible spending account (FSA) and health saving account (HSA) plans.
- Life, AD&D, short-term and long-term disability insurance fully paid by the company.
- 401(k) savings plan with attractive matching contributions.
- Discretionary annual bonus and equity incentive plan.
- Employee stock purchase plan with a 15% discount.
- 16 days of paid time off (PTO) and 11 paid company holidays.
- Parental leave, adoption and surrogacy benefits, and family planning support.
