Facilities Designer Commercial / Industrial Buildings

Ferguson Enterprises - Newport News, VA

Full-time - Mid Level

Hybrid - Newport News, VA

10,001+ employees

Merchant Wholesalers, Durable Goods

About the position

The Account Manager - HVAC Business Channel Specialist at Ferguson is responsible for managing relationships with large national wholesale customers and supporting in-house sales teams. This role focuses on providing product guidance, pricing information, and driving sales goals through consultative selling, particularly in the Smart Home and HVAC sectors. The position is hybrid, allowing for a mix of office and remote work, and emphasizes customer satisfaction and strategic partnership development.

Responsibilities

• Develop and maintain relationships with an assigned customer base, including key accounts, ensuring their satisfaction with our products and services at all times
• Develop and onboard new strategic partnerships
• Meet sales growth targets
• Develop and maintain vendor relations
• Monitor, produce, and deliver sales reporting trends and product performance results
• Continually enhance sales skills and product knowledge to promote a professional image in the field
• Work with other cross-functional personnel to ensure great customer service from the order to the delivery and beyond

Requirements

• 3+ years of Outside Sales, Account Management, or Inside Sales experience
• Experience with Business to Business sales OR with Smart Home products or HVAC Products
• Ability to read and understand product specs
• Computer proficiency including use of Microsoft applications and navigating multiple software systems
• Intermediate experience with MS Excel, including pivot tables, v-lookups, conditional formatting, graphs & visuals
• Excellent interpersonal skills, including written and oral communication skills
• High level attention to detail, including ability to maintain changing pricing information and product specs
• Autonomous with strong time-management and organizational skills
• Proven self-starter with ambition to succeed
• Enthusiastic, courteous, and articulate
• Ability to learn quickly and work in a team environment

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Life insurance
• 401(k) with company match
• Mental health coverage
• Gender affirming and family building benefits
• Paid parental leave
• Associate discounts
• Community involvement opportunities