Facilities Maintenance Specialist

Spectrum - Hickory, NC

Full-time - Mid Level

Hickory, NC

10,001+ employees

Telecommunications

About the position

The Facilities Manager is responsible for overseeing the implementation and execution of building maintenance, facilities projects, and ensuring physical safety and security. This role involves managing vendor relationships and serving as the primary contact for day-to-day facilities-related needs, ensuring that all facilities are maintained efficiently and effectively to enhance the customer experience.

Responsibilities

• Oversee maintenance of all facilities, buildings, and grounds.
• Ensure demand maintenance process works efficiently and serves the needs of facility occupants.
• Determine best course of action for demand maintenance needs that arise.
• Execute preventive maintenance plans.
• Ensure all building systems are operational and maintained in accordance with company policies, environmental regulations, building codes, and local/national regulations.
• Oversee building and office space utilization and allocation.
• Oversee build-outs, renovation projects, and office moves.
• Assist with preparation of cost estimates and planning process for space-related projects.
• Coordinate projects with other departments, contractors, and vendors.
• Compile cost estimates, space needs, and furniture and equipment needs to be used in project plans.
• Oversee facility inspections, building inspector visits, and facility safety inspections.
• Communicate and escalate issues.
• Maintain vendor relationships.
• Obtain bids and negotiate rates/prices for vendor services and present to facilities leadership for review.
• Ensure vendor services are performed timely and properly.
• Review vendor invoices for accuracy.
• Assist with oversight of major facility construction projects.
• Obtain building permits as necessary and track capital costs.
• Administer building security programs.
• Maintain card access systems and security systems.
• Issue ID badges.
• Communicate emergency and security procedures.
• Communicate health and safety procedures.
• Administer and directly oversee the Charter recycling program.
• Immediately escalate noted instances of non-compliance.
• Assist with preparation of facilities maintenance expense and capital budgets.
• Assist with cost tracking, analysis, and reporting.
• Perform other duties as required.

Requirements

• Ability to read, write, speak and understand English.
• Ability to communicate orally and in writing in a clear and straightforward manner.
• Ability to communicate with all levels of management and company personnel.
• Ability to handle multiple projects and tasks.
• Ability to make decisions and solve problems while working under pressure.
• Ability to prioritize and organize effectively.
• Ability to analyze and interpret data.
• Ability to maintain confidentiality.
• Ability to use a computer and software applications (i.e. word processing, spreadsheet, etc.).
• Ability to show judgment and initiative and to accomplish job duties.
• Ability to work independently.
• Ability to work with others to resolve problems and address requests.
• Associate's degree or equivalent work experience.
• Facilities maintenance experience - 3+ years.

Benefits

• Comprehensive pay and benefits package that rewards employees for their contributions.
• Support for all aspects of employee well-being.