Facilities Operations Specialist

Office Of Administration - Washington, DC

Full-time - Entry Level

Washington, DC

About the position

The Facilities Operations Specialist position is a developmental role classified at less than the full performance level of GS-13. The primary purpose of this position is to manage and coordinate facilities operations for assigned buildings, serving as the main point of contact for tenants and liaising with the General Services Administration (GSA) on various facilities management matters. This role involves planning, organizing, and directing tenant meetings, advising tenants on projects, and ensuring the smooth operation of building facilities.

Responsibilities

• Serve as the primary contact for assigned building(s) on all aspects of facilities management.
• Plan, organize, and direct bi-weekly tenant meetings to brief senior level managers about ongoing and future projects.
• Advise and respond to tenants on matters such as upcoming facilities and construction projects, schedules, and daily maintenance management.
• Coordinate with GSA to resolve building matters and emergencies related to elevators, HVAC, electrical, and plumbing.
• Initiate action items in JIRA and work with GSA to resolve and complete tasks.
• Conduct regularly scheduled inspections of assigned buildings in common areas and interior offices.
• Provide space redesign/set-up and move coordination support to customers.
• Organize and implement various facilities' customer services and project management activities for the FMD.
• Serve as an advisor to tenants on upcoming projects and changes in schedules.

Requirements

• Undergraduate or graduate education in engineering, industrial arts, property management, or business administration.
• Experience managing a maintenance program for office or apartment building complexes, hospitals, or similar facilities.
• Experience conducting surveillance activities over construction and maintenance operations.
• Experience performing maintenance or construction work, including estimating material and labor costs.

Nice-to-haves

• Experience with JIRA or similar project management tools.
• Knowledge of building codes and safety regulations.
• Strong communication and interpersonal skills.

Benefits

• Health insurance
• Paid holidays
• Flexible scheduling
• Professional development opportunities