Facilities Service Specialist

$39,915 - $49,920/Yr

Epiq - Philadelphia, PA

posted about 2 months ago

Full-time - Entry Level
Philadelphia, PA
5,001-10,000 employees
Professional, Scientific, and Technical Services

About the position

The Facilities Service Specialist plays a crucial role in providing administrative support to clients, particularly in the management and maintenance of office facilities. This position involves a variety of tasks aimed at ensuring that the office environment is functional, presentable, and conducive to productivity. The specialist will be responsible for a range of facilities services, which may include hanging pictures, moving and assembling office furniture, and communicating with key client contacts regarding any building or equipment concerns. In addition to these responsibilities, the Facilities Service Specialist will perform essential office-related duties such as managing office moves, replicating the appearance of offices in new locations, and ensuring that all equipment is functional and that the office is presentable. This includes overseeing the removal of files and personal items from departing employees and ensuring that the office is ready for the next occupant. Daily inspections of office spaces are also part of the role, where the specialist will note and address issues such as light outages, clutter in hallways, and general cleanliness. The specialist will assist in answering telephones and responding to complaints and requests from office personnel regarding general office conditions, including heating, ventilation, and air conditioning issues. They will coordinate with outside vendors and act as a liaison between them and office personnel regarding maintenance matters. Furthermore, the specialist will help set up offices for new hires and assist with the relocation of offices within the firm, ensuring that all necessary furniture, equipment, and supplies are provided. Overall, this role is vital for maintaining a well-functioning and pleasant office environment.

Responsibilities

  • Provide administrative support to clients regarding facilities services.
  • Perform office-related duties including office moves and setup of new offices.
  • Inspect office spaces daily and address issues such as light outages and cleanliness.
  • Assist with answering telephones and responding to office personnel requests.
  • Coordinate with outside vendors for building maintenance matters.
  • Help set up offices for new hires and assist with relocations within the firm.
  • Ensure that new hires have the required furniture, equipment, and supplies.
  • Manage general clerk and office service requests.

Requirements

  • High School Diploma or GED.
  • Minimum of 2 years work experience in a customer service field.
  • Ability to multitask with attention to detail.
  • Ability to resolve issues with professionalism and tact.
  • Ability to lift or move 40 lbs. or greater.
  • Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
  • Ability to walk, bend, kneel, stand or sit for an extended period of time.

Benefits

  • Annual bonus eligibility based on performance.
  • Competitive hourly compensation range of $19.19 to $24.00.
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