Facilities Site Services Coordinator #4031

$57,000 - $67,000/Yr

Grail - Durham, NC

Full-time - Entry Level

Durham, NC

Ambulatory Health Care Services

About the position

GRAIL seeks a Facilities Site Services Coordinator for Global Development and Operations. Global Development and Operation support 24/7 clinical laboratory and sample processing operations located in Durham, NC. This onsite role requires five (5) days a week in Durham, NC. This is a full-time hourly position in Facilities between 8:00 AM to 4:30 PM, Monday through Friday.

Responsibilities

• Manage and resolve company service and work request ticket system (CMMS) tickets (Work requests).
• Completes and updates office space management.
• Manages site service contractors and vendors.
• Assisted with managing site access, onboarding and offboarding, audit and compliance reports, and equipment maintenance.
• Ensure that supplies are restocked daily in the administrative areas (office, kitchens, etc.).
• Manage the site food program, including coordination with vendors and food distribution.
• Assist with vendor management, including research, evaluation, communication, induction of external vendors, and maintenance of their records (MSA, CDA, COI, W9, etc.).
• Support the Facilities Management team in delivering the company's goals and objectives.
• Assist with organizing site events, hosting visitors, and site services vendors.
• Assist Facility Management with onboarding/PO requests for contractor activities.
• Assist with Facility projects per Facility Management direction (i.e., installation/modifications of the Facility systems, equipment, utilities, and systems).
• Ensure Pest and Housekeeping of the facility, including compliance with all site Procedures and Policies.
• Support executives and facility management in organizing events and other meetings during regular business, holidays, and breaks when necessary.
• Support all daily facility operations to ensure proper functionality, compliance, and safety.
• Establish credibility with vendors, facilities teams, and contractors by immediately understanding business requirements and priorities.

Requirements

• 5+ years of work experience as a Facilities Coordinator or in a similar role supporting Soft Services (Vendor Management, Meal Program, Cleaning, Pest Control, etc.) in the facility(ies).
• Minimum of three (3) years of work experience in a regulated environment (Medical Device, Healthcare, Pharma).
• Hands-on experience with one (1) year of using facilities management software (CMMS).
• Proven record of providing excellent customer service.
• Excellent interpersonal, communication, and organizational skills.
• High Efficiency in Time management, Task prioritization, and deliverance is required.
• Strong team player who can quickly change direction in a fast-paced environment.

Benefits

• Flexible time-off
• 401k with a company match
• Medical, dental, vision plans
• Mindfulness offerings
• Annual bonus plan tied to company and individual performance
• Long-term incentive plan to align company and colleague success over time