CBRE - Portland, OR

posted 3 months ago

Full-time - Mid Level
Portland, OR
Real Estate

About the position

This role oversees the operations and development of a team of Critical Environment engineers onsite, ensuring they provide both Preventative Maintenance (PM) and Repair Services to the Client and their customers within agreed Service Level Agreements. The position also assists the client's Data Center Manager in supporting Data Center operations and provides on-site support for the provision and maintenance of Critical Environment services.

Responsibilities

  • Manage unforeseen circumstances that occur and provide relevant feedback to Client / CBRE management where necessary.
  • Mentor & motivate the Critical Environment team, providing them with regular feedback to ensure they continually improve.
  • Identify areas for training where necessary.
  • Overall responsibility for Configuration Management (CM)MS Work Orders, Preventative Maintenance (PM), Configuration Management (CM), or Repairs within the agreed SLA timeframe, or escalate if issues cannot be resolved promptly.
  • Ensure the completion of facility infrastructure equipment installations within the agreed SLA timeframe and to applicable internal, manufacture and industry standards.
  • Oversee Information Technology equipment power installations, relocation and decommission requests within the agreed SLA timeframes and to applicable internal, manufacture and industry standards.
  • Conduct daily routine checks and cleanup of the data halls and record their findings.
  • Provide mechanical and electrical troubleshooting support for various systems including chiller, CRAC, CRAH, UPS, PDU, STS, etc.
  • Ensure all deployments are installed to applicable internal, manufacture and industry standards.
  • Update all records following any changes made and keep documentation up to date for all applicable processes.
  • Prepare and use Method Statements and Risk Assessments for all tasks, ensuring safe working practices at all times.

Requirements

  • High School Diploma/GED required, Bachelor's Degree preferred.
  • 5-8 years of experience in mechanical or electrical engineering, preferred.
  • Accredited training in the installation of DC Facilities Infrastructure and Building Management System (BMS), preferred.
  • Proven knowledge of Critical Facility or DC equipment and their components including UPS, PDU, STS, EG, CRAC, CRAH, etc.
  • Strong understanding of the Data Center environment and the working restrictions applicable to such environments.
  • Excellent written and verbal communication skills.
  • Strong organizational and analytical skills.
  • Ability to provide efficient, timely, reliable and courteous service to customers.
  • Ability to effectively present information.
  • Ability to respond effectively to sensitive issues.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Matching 401k
  • Adoption assistance
  • Paid parental leave
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