FACILITY MANAGER I
State of Arkansas - Marianna, AR
posted 3 months ago
About the position
The Facility Manager I position at Mississippi River State Park in Marianna, Arkansas, is a vital role responsible for overseeing the operations of the park's visitor center and gift shop. This includes managing inventory, supervising staff, and ensuring a high level of customer service. The Facility Manager will prepare work schedules, train employees, and generate revenue reports while also maintaining the cleanliness and basic maintenance of the visitor center. The role requires direct interaction with customers, including greeting them, registering campers, and providing essential tourism information about the local area and the state of Arkansas. Weekend and holiday work is a requirement of this position, reflecting the need for flexibility in scheduling to accommodate park visitors. In addition to operational duties, the Facility Manager I will be responsible for inventory management, which includes ordering supplies, receiving shipments, and maintaining accurate inventory control records. The position also involves preparing business activity reports and balancing cash receipts on a daily basis. The Facility Manager will coordinate activities with other departments and the general public, ensuring that the facility operates smoothly and efficiently. This role is governed by state and federal laws, as well as agency policies, and requires a commitment to providing excellent customer service and maintaining a welcoming environment for all visitors.
Responsibilities
- Supervise the overall operation of the park visitor center and gift shop.
- Prepare work schedules and supervise employees.
- Train staff and provide ongoing support and guidance.
- Manage inventory, including ordering and receiving supplies.
- Prepare and complete business activity reports and balance cash receipts daily.
- Maintain business records, files, and books.
- Coordinate facility activities with other departments and the public.
- Greet customers and provide information about services and prices.
- Register campers and assist with local and statewide tourism information.
- Perform basic maintenance and cleaning of the visitor center.
Requirements
- Formal education equivalent to a high school diploma.
- Three years of experience in business, marketing, retail sales, or a related field.
- One year of experience in a supervisory or leadership capacity.
- Skills in Microsoft Office Suite, particularly Outlook, Word, and Excel.
- Valid driver's license.
Nice-to-haves
- Experience in a revenue-producing facility such as a general store or marina.
- Knowledge of inventory control and customer service best practices.
Benefits
- Paid holidays
- Annual and sick leave
- Health insurance
- Retirement pension
