Facility Manager II

$126,714 - $167,918/Yr

Stanford Health Care - Palo Alto, CA

Full-time - Mid Level

Palo Alto, CA

Hospitals

About the position

The Facility Manager II at Stanford Health Care plays a crucial role in ensuring the effective management and maintenance of the facilities at the Palo Alto campus, which spans 2.1 million square feet. This position is integral to the operations of a Level 1 Trauma and Academic Medical Center, where the mission is to heal humanity through science and compassion. The Facility Manager II is responsible for performing routine risk assessments, overseeing maintenance activities, leading facility-related projects, and supporting larger construction initiatives while ensuring compliance with Environment of Care standards and codes. This role serves as a vital liaison between various stakeholders, including project teams, vendors, and external agencies, to facilitate effective communication and ensure the comfort and safety of patients, visitors, and staff. In this position, the Facility Manager II will manage and coordinate facility services, which include parking, security, cleaning, landscaping, and maintenance of building systems and equipment. The role requires proactive engagement with customers through regular site visits and interactions to maintain a healthy and safe work environment. Financial management is also a key responsibility, as the Facility Manager II will oversee cost centers, seek cost efficiencies, and manage forecasting and variance reporting. Regular inspections of the facilities will be conducted to assess condition, safety, and aesthetics, ensuring adherence to quality indicators and contractual obligations. The Facility Manager II will also be involved in developing policies and guidelines, implementing quality control measures, and managing the review and approval process for design work and project budgets. This position requires a strong understanding of building maintenance regulations and the ability to manage relationships with landlords and property managers. Additionally, the Facility Manager II will oversee the selection and contract negotiations for consultants, contractors, and vendors, ensuring compliance with Fire Life Safety regulations and other relevant standards. On-call availability during non-standard hours may be required to respond to emergencies, and the role may involve additional compensation for participation in the Facilities Services & Planning Leader on Call Program.

Responsibilities

• Manage and coordinate facility services including parking, security, cleaning, landscaping, and maintenance of building systems and equipment.
• Maintain customer relationships through proactive interactions and regular site visits.
• Ensure a healthy and safe work environment through education and training.
• Oversee financial management of cost centers, seeking cost efficiencies and managing forecasting and variance reporting.
• Conduct regular site inspections for condition, safety, and aesthetics, including audits of quality indicators with vendors and partners.
• Act as a point of escalation in managing emergency events.
• Assist in the development of policies, guidelines, and standards, representing the department on committees and professional organizations.
• Implement quality control measures to ensure compliance with hospital and university policies, government codes, and regulations.
• Assess and document project scope and program, ensuring alignment with user needs and health and safety criteria.
• Manage the review and approval process for design work and project budgets, ensuring appropriate approvals are obtained.
• Prepare and maintain accurate project records and cost estimates, ensuring completeness of space inventory reports.
• Manage daily interactions with landlords for adherence to service levels per lease agreements.
• Oversee the process of furnishing and equipment selection, purchasing, and installation.
• Work in partnership with internal teams to manage compliance with Fire Life Safety regulations.
• Manage labor pool to coordinate facilities requests and oversee project management for cosmetic upgrades.
• Participate in the FS&P On Call System and advance staff development through on-the-job training.

Requirements

• Bachelor's degree in a work-related discipline/field from an accredited college or university.
• 4-5 years of progressively responsible and directly related work experience.
• Valid California Driver's License.
• Ability to apply judgment and make informed decisions.
• Ability to conduct analysis and formulate conclusions.
• Ability to effectively prioritize work and meet deadlines in a fast-paced environment.
• Ability to foster effective working relationships and build consensus.
• Ability to plan, organize, and manage building operational services.

Nice-to-haves

• Professional designations through Building Owners and Managers Institute (BOMI).
• Professional designations through International Facility Management Association (IFMA).
• Professional designations through Commercial Real Estate Certification Institute (CRECI).

Benefits

• On-the-job training
• Competitive salary ranging from $60.92 to $80.73 per hour
• Opportunities for professional development and advancement