Facility Manager

Standard Parking - Columbus, OH

Full-time - Mid Level

Columbus, OH

Personal and Laundry Services

About the position

As a Facility Manager at SP+, you will play a crucial role in ensuring that our clients receive exceptional service and that every moment matters. Your primary responsibility will be to oversee the daily operations of the facility, ensuring that all client requests and concerns are addressed promptly and effectively. You will be the face of SP+ at the facility, embodying our core values of Ingenuity, Diversity, and Integrity. This position requires a proactive approach to communication with clients, helping to identify areas for operational improvement and implementing solutions that enhance the overall customer experience. In this role, you will be responsible for hiring, developing, training, and supervising a diverse team of employees who are committed to delivering superior service. You will assess staffing needs to ensure that all duties are completed efficiently and that the team is equipped to provide an outstanding customer experience. Additionally, you will be tasked with ensuring compliance with all parking, security, and cash control procedures, which are essential for maintaining the integrity of our operations. Maximizing profitability will be a key focus, and you will achieve this through effective revenue development strategies, facility marketing, and diligent expense management. You will also handle procurement and vendor service needs, ensuring that all supplies and services are obtained in a timely and cost-effective manner. Your role will include general accounting duties such as managing accounts payable, payroll, and petty cash, as well as monitoring facility maintenance to uphold cleanliness standards. Furthermore, you will be responsible for reviewing damage claims and implementing safety programs to mitigate risks and prevent future incidents. Compliance with OSHA regulations is paramount, and you will ensure that all policies and procedures are followed to maintain a safe working environment for both employees and clients.

Responsibilities

• Deliver on our Promise by ensuring every moment matters for our clients by resolving client requests and concerns efficiently and communicating proactively with clients on how to improve our operations.
• Hire, develop, train, and supervise a diverse team of Promise-driven employees.
• Identify proper staffing levels to complete duties, deliver a superior customer experience, and perform daily job functions.
• Ensure that proper parking, security, and cash control procedures are followed.
• Maximize profitability through revenue development, facility marketing, cash control procedures, expense reviews, and managing the operation's budget.
• Identify all procurement and vendor service needs of the location.
• Perform general accounting duties such as accounts payable, payroll, and petty cash.
• Monitor facility maintenance for cleanliness standards.
• Monitor and review all damage claims.
• Recommend and implement plans or programs to improve the safety of operations to prevent the occurrence or reoccurrence of similar claims.
• Implement all policies and procedures to ensure compliance with all OSHA laws.

Requirements

• Demonstrates ability to lead, manage and motivate a diverse group of team members.
• Passionate about going above and beyond to deliver the best possible customer service.

Benefits

• Fantastic opportunities for career growth.
• A knowledgeable, high-achieving, experienced team.
• Learning opportunities through our internal training program, SP+ You.
• A diverse company that cares about inclusion, innovation, the environment, and more.
• A free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7.
• 401(k) Match Program.
• Health Insurance, Vision, and Dental.
• Short-Term and Long-Term Life Insurance.