Facility Operations and Maintenance Project Manager

$130,000 - $135,000/Yr

Action Facilities Management - New York, NY

Full-time - Mid Level

New York, NY

Administrative and Support Services

About the position

The Facilities and Operations Project Manager at Action Facilities Management is responsible for planning, directing, and supervising all operations and projects related to facility management. This role involves managing and leading the overall operations team, ensuring that all technical, administrative, financial, and client satisfaction areas are handled using consistent processes. The Project Manager will provide supervision and administrative leadership for facilities and programs during all hours of operation, overseeing daily operations management of multiple spaces to ensure a safe and functional environment that contributes to the missions of the agencies occupying the facilities. The successful candidate will manage the day-to-day operations of the facilities under contract, ensuring project safety and security. They will be responsible for managing preventative and reactive maintenance programs for all facilities utilizing Computerized Maintenance Management Systems (CMMS). The Project Manager will assist in developing project scopes and objectives, involving all relevant stakeholders, and ensuring technical feasibility. They will develop detailed plans to track special projects, measure project performance using appropriate systems, tools, and techniques, and report and escalate issues to management as needed. Additionally, the Project Manager will manage relationships with clients and stakeholders, perform risk management to minimize project risks, and ensure contract compliance. They will also be involved in recruitment, staffing, management, and employee relations, supervising employees and training contract staff on the proper and safe use of tools and equipment. The role requires continual evaluation of maintenance procedures and programs to improve quality, efficiency, and effectiveness, as well as reviewing employee work hours for payroll accuracy.

Responsibilities

• Manage the day-to-day operations of the facilities under contract
• Ensure project safety and security
• Manage the preventative and reactive maintenance programs for all facilities utilizing CMMS systems
• Assist in developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
• Develop detailed plans to track special projects
• Use appropriate verification techniques to manage changes in project scope, schedule, and costs
• Measure project performance using appropriate systems, tools, and techniques
• Report and escalate to management as needed
• Manage the relationship with the client and all stakeholders
• Perform risk management to minimize project risks
• Establish and maintain relationships with third parties/vendors
• Ensure contract compliance
• Recruit, staff, manage, and supervise employees
• Train all contract employees on proper, safe, efficient, and effective use of tools and equipment
• Plan, organize, and supervise maintenance and repairs performed by building staff
• Maintain and improve buildings
• Conduct quality control inspections of buildings
• Evaluate the effectiveness of maintenance procedures and programs and make changes to improve quality, efficiency, and effectiveness
• Review employee work hours to verify accuracy and approve payroll

Requirements

• At least 5 years of recent experience in the management and supervision of building mechanical maintenance operations for large commercial office buildings
• Experience in a building of a similar size (200,000 sq ft and 20+ stories)
• Experience using Computerized Maintenance Management Systems (CMMS)
• Experience directing or supervising mechanical operations and maintenance in buildings
• High School Diploma or Equivalent
• Ability to obtain a government security clearance upon hire
• Exceptional communication skills (written and verbal)
• Ability to write and deliver reports
• Strong organizational skills
• Ability to multi-task
• Ability to effectively present information and respond to questions
• Proficiency in using Microsoft Office and Google applications
• Ability to organize and prioritize job duties and assignments
• Ability to work in a team environment and be a leader
• Ability to work independently
• Ability to effectively utilize available resources to maximize productivity

Benefits

• Sign-on bonus
• Year-end bonuses
• Competitive salary based on experience