Facility Operations Manager - Hoover Met Complex

Publix - Hoover, AL

Full-time - Mid Level

Hoover, AL

Food and Beverage Retailers

About the position

The Facility Operations Manager at the Hoover Met Complex is responsible for overseeing the management and operations of various facilities within the complex, ensuring they are well-maintained and provide first-class experiences for guests. This role involves leading a team, coordinating events, and maintaining a clean and organized environment across multiple venues.

Responsibilities

• Lead and supervise Facility Operations Event Coordinators and Shift Leads through mentorship and delegation.
• Manage part-time facility operations employees including hiring, training, evaluating, scheduling, and terminating.
• Establish positive working relationships with the City of Hoover Park Maintenance, Public Works, and Parks & Recreation departments.
• Collaborate with event management staff to ensure event setups and breakdowns are executed smoothly.
• Work with event rightsholders to meet their expectations for events.
• Develop and implement routine maintenance schedules for all facilities.
• Coordinate schedules for during-event and post-event cleaning services.
• Inspect the grounds daily to ensure a debris-free environment and evaluate cleaning staff responsibilities.
• Monitor and maintain walkways, entryways, and flowerbeds to keep them clear of weeds and trash.
• Submit work orders as necessary and maintain communication on their status.
• Serve as Manager on Duty (MOD) as assigned.
• Responsible for the daily opening and closing of the facility.
• Perform additional administrative duties as assigned.

Requirements

• Bachelor's degree in facility management, recreation, sports management, or a related field.
• Minimum of three years of relevant experience in facility management or operations.
• Prior experience managing various facilities and scheduling employees.
• Excellent interpersonal, problem-solving, and negotiating skills.
• Strong verbal and written communication skills.
• Proficient in Microsoft Word, Excel, and PowerPoint.
• Ability to work a flexible schedule including nights, weekends, and holidays.
• Current CPR/First Aid certifications or willingness to obtain them.
• Current Certified Pool and Spa Operator certification or willingness to obtain it upon hire.
• Current Forklift Operator certification or willingness to obtain it upon hire.

Benefits

• Free parking