Facility Operations Manager, VTRC-Arlington
Virginia Tech - Arlington, VA
posted 3 months ago
About the position
The Facility Operations Manager for VTRC-A is responsible for overseeing and managing all aspects of building operations, ensuring the efficient and effective functioning of the VTRC-A facilities. This role is crucial in collaborating with the regional operations team to provide recommendations and solutions on building-related issues. The Facility Operations Manager will develop and implement regional building Standard Operating Procedures (SOPs), manage work orders, and ensure accurate occupancy and usage data for the university. In addition to these responsibilities, the Facility Operations Manager will oversee access control, manage key inventories, coordinate with property management on operational changes, and ensure that security measures are in place. The position also involves handling maintenance planning, including the management of Computer Maintenance Management Systems (CMMS) and facilitating building coordination groups. As the owner's representative for both capital and non-capital construction projects, the Facility Operations Manager ensures that projects are completed to specifications and meet customer and institutional needs. The role will also contribute to the consolidation of regional facilities, ensuring that all services related to lease management, maintenance, operations, and emergency preparedness are executed to the highest standards, aligning with the institution's goals and requirements. The successful candidate must be professional, organized, flexible, and able to work independently. They should possess strong problem-solving skills, attention to detail, and the ability to work under high-volume, stressful conditions while maintaining efficiency and confidentiality.
Responsibilities
- Oversee and manage all aspects of building operations for VTRC-A facilities.
- Collaborate with the regional operations team to provide recommendations and solutions on building-related issues.
- Develop and implement regional building Standard Operating Procedures (SOPs).
- Manage work orders and ensure accurate occupancy and usage data for the university.
- Oversee access control and manage key inventories.
- Coordinate with property management on operational changes and ensure security measures are in place.
- Handle maintenance planning, including management of Computer Maintenance Management Systems (CMMS).
- Facilitate building coordination groups and serve as the owner's representative for construction projects.
- Ensure projects are completed to specifications and meet customer and institutional needs.
- Contribute to the consolidation of regional facilities and ensure high standards in lease management, maintenance, operations, and emergency preparedness.
Requirements
- Bachelor's degree in Business Administration, Facility Management, Organizational Leadership, or related field or equivalent level of training and experience.
- Proven experience in a constituent-facing role in facilities management or a related field.
- Experience in managing vendor and contractor relationships, including overseeing service contracts.
- Demonstrated proficiency with Windows and Microsoft Office programs such as database applications, word processing, and spreadsheets.
- Excellent communication, interpersonal, and organizational skills.
- Knowledge of building emergency coordination, including organizing drills and coordinating with emergency services.
- Ability to serve as the primary contact for security and emergency issues within the facility.
Nice-to-haves
- Ability to learn and utilize proprietary software systems.
- Working knowledge of computerized maintenance management systems.
- Experience interpreting and applying policies and procedures.
- Knowledge of construction and maintenance terminology, practices, and procedures.
- Demonstrated ability to work positively with diverse constituents of all levels.
- Demonstrated leadership and supervisory skills, with the ability to motivate and develop a team.
- Ability to prioritize and multi-task.
- Experience providing high-level customer service in a professional environment.
Benefits
- Professional development opportunities
- Participation in university shared governance
