Facility Operations Manager
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About The Position
At Balfour Beatty Communities, we are dedicated to a singular mission: delivering the quality communities people are proud to call home. The Facility Operations Manager plays a crucial role in assisting the daily activities of a team of maintenance technicians, groundskeepers, custodians, and vendors/contractors for a residential community. This position is temporary and requires a commitment to ensuring that company standards of quality workmanship and customer service are met. The Facility Operations Manager will oversee change of occupancy maintenance, manage resident and property work order requests, and ensure compliance with Fair Housing regulations. Additionally, the role involves performing maintenance job duties similar to technicians as needed, which may include traveling to various communities for extended periods of time. If an assignment exceeds two weeks, travel to the home base will be provided on an agreed-upon basis. The Facility Operations Manager is responsible for assisting with the make-ready process, which includes managing and monitoring vendors and conducting final inspections of the work prior to residents' move-in. Regular physical property inspections are also part of the role to ensure proper maintenance and upkeep of all assets. The manager will develop scopes of work, solicit bids, and select contractors for work order management. Supervising and training maintenance, grounds, and vendor activities to maintain community curb appeal is essential, as is ensuring the successful execution of all company safety and environmental policies and procedures. The manager will also monitor Satisfacts reviews, watch for trends at sites, and recommend improvements to enhance service delivery.
