Balfour Beatty - Dallas, TX
posted 3 months ago
About the position
At Balfour Beatty Communities, we are dedicated to a singular mission: delivering the quality communities people are proud to call home. The Facility Operations Manager plays a crucial role in assisting the daily activities of a team of maintenance technicians, groundskeepers, custodians, and vendors/contractors for a residential community. This position is temporary and requires a commitment to ensuring that company standards of quality workmanship and customer service are met. The Facility Operations Manager will oversee change of occupancy maintenance, manage resident and property work order requests, and ensure compliance with Fair Housing regulations. Additionally, the role involves performing maintenance job duties similar to technicians as needed, which may include traveling to various communities for extended periods of time. If an assignment exceeds two weeks, travel to the home base will be provided on an agreed-upon basis. The Facility Operations Manager is responsible for assisting with the make-ready process, which includes managing and monitoring vendors and conducting final inspections of the work prior to residents' move-in. Regular physical property inspections are also part of the role to ensure proper maintenance and upkeep of all assets. The manager will develop scopes of work, solicit bids, and select contractors for work order management. Supervising and training maintenance, grounds, and vendor activities to maintain community curb appeal is essential, as is ensuring the successful execution of all company safety and environmental policies and procedures. The manager will also monitor Satisfacts reviews, watch for trends at sites, and recommend improvements to enhance service delivery.
Responsibilities
- Assist with performing work orders in units and common areas, ensuring they meet/exceed company standards.
- Manage and monitor vendors during the make-ready process and conduct final inspections prior to resident move-ins.
- Conduct regular physical property inspections to ensure proper maintenance and upkeep of all assets.
- Develop scopes of work, solicit bids, and select contractors for work order management.
- Supervise and train maintenance, grounds, and vendor activities to maintain community curb appeal.
- Ensure compliance with company safety and environmental policies and procedures.
- Monitor Satisfacts reviews and recommend improvements based on trends.
Requirements
- High School Diploma or GED
- Minimum of five (5) years of property maintenance experience, preferably in multifamily/student housing.
- Minimum of three (3) years of supervisory experience.
- Knowledgeable in residential property facilities management.
- EPA Universal Certification is required.
- Valid and clean Driver's license and safe driving record.
- Working knowledge of Microsoft Office Suite, including Word, Excel, and Windows XP.
- Experience with property management software is preferred.
Nice-to-haves
- Preference for technical school training or certifications.
- Willingness to obtain Certified Apartment Service Technician (American National Standards Institute) professional designation.
Benefits
- Disability insurance
- Health insurance
- Dental insurance
- Flexible spending account
- Paid time off
- Parental leave
- 401(k) matching
- Life insurance
