Facility Service Manager (Houston, TX)

Extra Space Storage - The Woodlands, TX

Full-time - Mid Level

The Woodlands, TX

Warehousing and Storage

About the position

The Facility Service Manager at Extra Space Storage is responsible for overseeing the facility management function for a multi-site portfolio of properties in the Houston, Texas area. This role ensures the safety, security, and overall condition of the facilities while managing maintenance and capital improvement projects. The manager collaborates with various teams to develop strategies for maintaining and enhancing property assets, providing training and support to operations staff, and managing vendor relationships.

Responsibilities

• Lead the facility management function for a multi-site portfolio of properties.
• Ensure safety, security, and overall condition of facilities meet high standards.
• Manage all activities related to facility maintenance and capital improvements.
• Develop scope of work, estimates, and budgets for capital projects.
• Partner with operations and cross-functional teams to deliver successful outcomes.
• Provide effective leadership and training on facility care and maintenance.
• Manage vendor partnerships and contract administration in compliance with company policies.
• Communicate project schedules, updates, and completion status of capital projects.
• Maintain detailed project files and records, including invoice management.
• Develop and align on the annual capital facilities budget for each property.
• Manage disaster preparedness and response to property damage.
• Monitor damaged units and support repairs to return them to rentable condition.

Requirements

• Bachelor's degree in business, construction, engineering, or related field preferred.
• 5-7 years of related experience or equivalent combination of education and experience.
• Professional certifications in facilities, project management, or construction are a plus.
• Working knowledge of facility or construction trades and ability to evaluate work quality.
• Highly proficient in current business software applications.
• Experience with project management software and computerized maintenance platforms is a plus.
• Excellent organizational and time management skills.

Nice-to-haves

• Professional certifications in facilities, project management, or construction.
• Experience with project management software and computerized maintenance platforms.

Benefits

• 401(k) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Employee discount
• Flexible spending account
• Health insurance
• Medical, dental, and vision benefits
• Health Savings Account (HSA) or Flexible Spending (FSA)
• Company paid Life, AD&D, and Short- & Long-Term Disability
• Holiday pay and paid time off
• Extensive wellness program and various employee discount programs