Life Storage - Carson City, NV

posted 3 months ago

Full-time - Mid Level
Carson City, NV
1,001-5,000 employees
Real Estate

About the position

At Extra Space Storage, we prioritize what matters to you. As a Facility Service Manager, you will lead the facility management function for a multi-site portfolio of properties in the Las Vegas, Nevada area. Your primary responsibility will be to ensure the safety, security, and overall condition of our storage facilities meets the highest standards. This role involves managing all activities related to facility maintenance and capital improvements while providing exceptional support and training to achieve the operational objectives of each property. You will work closely with the Divisional Vice President of operations and collaborate with district management and site staff to assess facility conditions and develop multi-year strategies for maintaining and enhancing our physical plant assets. In this position, you will develop scopes of work, estimate budgets, competitively bid, contract, and manage timelines, communication, and spending for all capital projects within the region. You will partner with operations and cross-functional teams, including internal stakeholders, vendors, and consultants, to deliver outcomes that meet success criteria. Regular travel will be required to build relationships with operations partners and inspect property conditions to ensure compliance with safety and facility standards. You will also provide effective leadership and training on proper care and maintenance of the facilities to operations staff, ensuring that all capital project management is executed efficiently and effectively. Your role will also involve maintaining strong vendor partnerships, managing contract administration, and ensuring compliance with company policies. You will be responsible for providing regular communication regarding project schedules, updates, and completion statuses, as well as maintaining detailed project files and records. Additionally, you will develop and align the annual capital facilities budget for each property and assist in developing multi-year strategies for capital reserves and budget forecasting. Your ability to multitask effectively and execute several simultaneous competing priorities will be crucial to your success in this role.

Responsibilities

  • Lead the facility management function for a multi-site portfolio of properties.
  • Ensure the safety, security, and overall condition of the facilities meets the highest standards.
  • Manage all activities related to facility maintenance and capital improvements.
  • Provide exceptional support and training to achieve operational objectives of each property.
  • Partner with the Divisional Vice President of operations and district management.
  • Assess facility conditions and develop multi-year strategies for maintenance and enhancement.
  • Develop scopes of work, estimate budgets, and manage timelines for capital projects.
  • Communicate project schedules, updates, and completion statuses to stakeholders.
  • Maintain strong vendor partnerships and manage contract administration.
  • Provide training and coaching to operations staff on facility maintenance and vendor management.

Requirements

  • Bachelor's degree in business, construction, engineering, or related field preferred.
  • 5-7 years of related experience or equivalent combination of education and experience.
  • Professional certifications in facilities, project management, or construction are a plus.
  • Working knowledge of facility or construction trades and ability to evaluate quality of work.
  • Highly proficient in current business software applications and project management software.
  • Demonstrated excellence in organizational and time management skills.
  • Ability to maintain confidentiality, judgment, and discretion in sensitive situations.

Nice-to-haves

  • Experience with computerized maintenance platforms.
  • Professional certifications in facilities management or project management.

Benefits

  • Well defined career paths
  • Great work/life balance and hybrid work schedule
  • Medical, dental, and vision benefits
  • Health Savings Account (HSA) or Flexible Spending (FSA)
  • Company paid Life, AD&D, and Short- & Long-Term Disability
  • 401K with company match after 90 days of service
  • Holiday pay and paid time off
  • Extensive wellness program and various employee discount programs
  • Personal health advocate
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