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H-E-B - Boerne, TX
posted about 2 months ago
Full-time - Entry Level
Boerne, TX
10,001+ employees
Food and Beverage Retailers
About the position
The Overnight Lead at H-E-B is responsible for overseeing a well-stocked and maintained department while ensuring superior customer service. This role involves performing supervisory duties such as scheduling, training, and developing team members. The position requires a commitment to quality and customer service, with opportunities for career advancement as employees become owners in the company.
Responsibilities
- Lead and maintain a well-stocked department while providing superior customer service.
- Perform supervisory responsibilities including scheduling work and training Partners.
- Assist with inventory control and manage product loading and unloading.
- Train Partners and direct their work, addressing complaints and resolving issues.
- Assist in technical areas as needed and perform representative duties frequently.
- Provide coaching on customer service and assist customers with product selections.
- Ensure compliance with food safety and sanitation standards.
- Oversee effective production planning and execution in specific departments.
Requirements
- Associate's degree or 6 months of related experience.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Expert knowledge of department production stations and quality standards.
Nice-to-haves
- Experience in retail or food service industry.
- Knowledge of current trends in beauty or food preparation.
Benefits
- Employee ownership opportunities after eligibility.
- Comprehensive training and development programs.
- Flexible scheduling options.
