Family Birthing Center Scheduler

CommonSpirit Health - Prescott Valley, AZ

Full-time - Entry Level

Prescott Valley, AZ

Hospitals

About the position

As the Family Birthing Center Secretary/Scheduler at Dignity Health YRMC, you will be integral in coordinating patient appointments and managing schedules to enhance the patient experience. This role involves direct communication with patients and healthcare staff, ensuring efficient appointment scheduling and accurate record maintenance.

Responsibilities

• Schedule patient appointments while optimizing provider availability and facility resources.
• Serve as the main contact for patients, providing information and addressing questions about appointments and procedures.
• Maintain accurate patient records and schedules, ensuring compliance with privacy regulations and facilitating communication among staff.

Requirements

• High School Diploma or GED.
• One year of secretarial experience.
• Excellent interpersonal skills and the ability to effectively communicate verbally and in writing providing excellent customer service.
• Excellent organizational skills and the ability to handle multiple priorities/tasks simultaneously in a fast paced environment.
• Basic computer literacy and proficiency.

Nice-to-haves

• One year secretarial/scheduling experience preferably in a surgical setting.
• One year of college coursework preferred.
• Electronic Medical Record (EMR) experience; Cerner experience strongly preferred.

Benefits

• Health/Dental/Vision Insurance
• Free Premium Membership to Care.com
• Care for Caregivers: Resilience Through Adversity sessions
• Flexible spending accounts
• Voluntary Protection including Group Accident, Critical Illness, and Identity Theft insurance
• Employee Assistance Program (EAP)
• Paid Time Off (PTO)
• Tuition Assistance or Student Loan Support
• Matching Retirement Programs
• Wellness Programs