Family Service Care Coordinator

Comprehensive Community Action Program - Cranston, RI

Full-time - Entry Level

Cranston, RI

About the position

The Family Service Care Coordinator is responsible for providing case management and care coordination services to children, adolescents, and families. This role requires flexibility in scheduling to accommodate the needs of the client population and may involve working at any CCAP location. The position is full-time unless specified otherwise by the Director.

Responsibilities

• Conduct comprehensive assessments on assigned clients on caseload.
• Develop a service plan with clients in accordance to provisions stated within the specific case management program.
• Provide community, school, and home visitation to clients on caseload.
• Provide instruction in adult daily living skills including behavior management, stress management, and parenting.
• Complete emergency funding, housing, utility assistance, medical and state benefits applications for clients as needed.
• Conduct individual, family, and team meetings per program requirements.
• Maintain current and accurate record keeping for client files in accordance with standards of particular case management program, Medicaid, and accreditation where applicable.
• Utilize computer database systems to maintain appropriate information on clients, per program and agency requirements.
• Complete all paperwork associated with maintaining current client statistics.
• Attend regular supervision with Program Coordinator and/or clinical supervisor in an individual and/or group setting.
• Ensure standards of care are met and in compliance with JCAHO, Medicaid, third party payers, and state licensing requirements.
• Complete all paperwork required for data generation in a timely fashion as determined by Program Coordinator.
• Ensure Doric Center services function efficiently and are customer friendly.
• Collaborate with other CCAP programs and administration to ensure coordination of efforts and resources and the smooth implementation of services.
• Maintain productivity levels, which are determined by Coordinator and are in compliance with both program and CCAP standards.
• Attend program-related meetings as appropriate.
• Attend and participate in all CCAP public relations activities as appropriate.
• Attend training and development sessions.
• Other duties as assigned.

Requirements

• BSW/BA or AA and/or related experience.
• Demonstrated case management skills and experience.
• Knowledge of child development, emergency intervention methods, family dynamics, health and mental healthcare systems; or equivalent combination of education and experience.
• Case management certificate or other certification required by program or willingness to obtain certification.
• TB Test.
• Valid Driver's License and proof of liability insurance.
• Transportation.
• Excellent oral and writing skills.
• Bi-lingual Spanish is a plus.

Benefits

• 403(b)
• Health insurance
• Vision insurance
• Dental insurance
• Life insurance
• Long term disability
• Flexible spending accounts
• Health reimbursement accounts
• Tuition reimbursement up to $1,000 annually
• Employee Assistance Program
• Generous vacation, sick and personal days
• Up to 12 available paid holidays for full-time employees
• Some benefits included for part-time employees