Family Services Specialist I/II

State of Oklahoma - Oklahoma City, OK

Full-time - Entry Level

Remote - Oklahoma City, OK

Executive, Legislative, and Other General Government Support

About the position

The Family Services Specialist I/II position is responsible for managing a caseload and providing essential services to individuals and families in Oklahoma City. This role involves evaluating needs, making referrals to community resources, and determining eligibility for various programs. The position can be performed in an office setting, remotely, or in a hybrid format, offering flexibility in work arrangements.

Responsibilities

• Manages a caseload and provides services for individuals and their families.
• Evaluates the needs of individuals and families and makes referrals to community resources.
• Assesses the needs of individuals and determines eligibility for specific programs.
• Interviews clients by phone or in an office setting.
• Compiles data, completes documentation, and enters data electronically to determine eligibility.
• Participates in individual and staff conferences and committee work as assigned.
• Attends all mandatory training associated with the position.
• Establishes, engages, and grows positive and effective community partnerships with interested members of the public, service providers, and vendors.

Requirements

• For Level I: Two years of clerical office work in a business, public sector, or social work environment, or an equivalent combination of education and experience.
• For Level II: A bachelor's degree, or an associate's degree plus two years of clerical office work in a business, public sector, or social work environment, or an equivalent combination of education and experience.

Benefits

• Full State Employee Benefits