Family Services Specialist
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About The Position
JOIN THE ECS TEAM At ECS, we help underserved children in Northeast and Central Florida build a solid foundation for educational success. Give a child a better start, and you dramatically increase the child's odds of being a better person - of having a better life. Partner with us to create opportunity so that the children we serve can achieve their full potential. ECS has career opportunities available in several counties throughout Northeast and Central Florida. Thank you for your interest in a career with Episcopal Children's Services. ECS offers a competitive benefit package which includes: Medical, dental and vision insurance, a 403(b) plan with 5% employer match, Employee Assistance Program (EAP), long-term & short-term disability insurance, employer-paid life insurance, paid holidays, and generous paid time off. The Family Services Specialist is responsible for providing child care information, provider listings, and referrals to parents. This role also involves determining families eligible for School Readiness and Voluntary Prekindergarten services when appropriate. The specialist will provide child care information to all parents regardless of income level, facilitating parental choice through the identification of available services and assisting parents in evaluating the appropriateness of different child care settings. The specialist must convey child care information in a relaxed manner, problem-solve positively, and communicate sensitively to the needs and concerns of others. Additionally, the specialist will maintain confidentiality regarding information accessed in the performance of job duties, assist in maintaining the Wait List, and distribute approved written materials to parents, providers, businesses, and community leaders regarding CCR&R, the importance of quality early education, public policy, and parent education as requested. This position requires attending pertinent conferences, trainings, and meetings, and assisting in staffing community booths and children's festivals. The specialist is also responsible for implementing the coalition's anti-fraud plan related to prevention, detection, investigation, and reporting of possible overpayment resulting from potential fraud or abuse.
