Family Support Coach-Bilingual - FT

Public Strategies - Oklahoma City, OK

Full-time - Entry Level

Oklahoma City, OK

Professional, Scientific, and Technical Services

About the position

The Bilingual Family Support Coach (BFSC) plays a crucial role in the Family Expectations Spanish program, which focuses on healthy relationships and parenting for low-income, pregnant couples. The BFSC provides comprehensive support, coaching, and resource connection to Spanish-speaking couples, guiding them through their program journey. This position involves conducting assessments, structured case management, and promoting employment and financial stability while ensuring two-parent family stability.

Responsibilities

• Completes an introductory participant/couple needs assessment covering basic needs, financial, social, and emotional well-being.
• Explains the program's requirements, benefits, and expectations, and establishes tailored family goals and a service plan based on assessment outcomes.
• Identifies and addresses barriers to participation, actively promotes and encourages workshop attendance, and builds strong relationships with couples through multiple communication channels.
• Provides structured case management during onsite office visits using Motivational Interviewing and other approved techniques.
• Ensures accurate case notes and data entry in the Data Management System (DMS) while adhering to established protocols.
• Provides referrals and support for job readiness training, and facilitates discussions on budgeting, saving, and debt management.
• Serves as a program representative at community events and engages with potential participants and partners.
• Meets programmatic goals and benchmarks, tracking progress and offering timely support to participants.
• Actively participates in job-related training and professional development activities.

Requirements

• Bachelor's degree in Sociology, Social Work, Marriage and Family Studies, Psychology or a related field, required.
• One year of experience in social services and knowledge of community resources, particularly in areas related to family and employment stability.
• Fluency in English and Spanish, verbal and written communication.
• Valid Driver License.

Nice-to-haves

• Familiarity with Motivational Interviewing techniques, preferred.

Benefits

• Equal employment opportunity/affirmative action employer.