Family Team Coordinator

The Jewish Board

Full-time

Nursing and Residential Care Facilities

About the position

The Family Team Conference (FTC Coordinator) plays a crucial role in scheduling and facilitating Family Team Conferences for various programs, ensuring that quality decisions are made regarding child safety, well-being, and permanency. The coordinator engages with participants, provides support to program staff and families, and works across multiple borough-based programs to enhance the effectiveness of the conferences. This position requires a strong background in social work or mental health counseling, along with experience in child welfare settings.

Responsibilities

• Engage participants in non-ACS facilitated Family Team Conferences.
• Facilitate conferences to help participants reach consensus.
• Participate in debriefing meetings immediately following FTCs.
• Ensure all conference participants sign Summary and Action Plan following conferences.
• Coordinate with program staff and families the scheduling of FTCs and re-scheduling for missed and/or cancelled meetings.
• Schedule separate conferences for suspected or known DV batters or victims.
• Identify whether a family has limited proficiency, and make arrangements for Language Interpretation Services if necessary.
• Maintain a tracking log for requested and completed FTC facilitations.
• Float within designated borough to provide FTC facilitation services to multiple programs.
• Conduct FTCs according to ACS protocol and FTC model.
• Review the family history in CONNECTIONS and hard case record prior to the FTC.
• Consult with Case Planner/Therapist about any unresolved questions and/or concerns after case review of the documentation prior to the FTC.
• Provide in-home and office FTC facilitation as necessary.
• Review and identify external child welfare resources and community linkages.
• Use conferences to model effective strategies for engagement, assessment, and problem solving when appropriate.
• Attend agency and ACS trainings and meetings.
• Use knowledge of different types of FTCs and EBMs (e.g., high, medium, low) to make referral recommendations.
• Work collaboratively with team members on challenging issues to resolve barriers or to develop effective interventions.
• Utilize knowledge about ACS standards and protocol in helping the team to arrive at safety, well-being, and permanency decisions.
• Other duties as assigned.

Requirements

• Master's degree and License in Social Work (LMSW, LCSW preferred) or Mental Health Counseling (LMHC) and a minimum of 18 months of experience with children and families preferably in a child welfare setting.
• -OR- Master's degree without a license with 5 years of work experience in a child welfare setting.
• -OR- Bachelor's degree with 5 years of work experience in a child welfare setting.

Nice-to-haves

• Bilingual/Bicultural Spanish.
• Knowledge of motivational interviewing, family systems theory, and/or trauma-informed care.
• Good, strengths-based engagement and facilitation skills, as well as strong organizational skills.
• Prior experience working with children and families using an evidence-based model.

Benefits

• Equal opportunity employer that respects diversity and does not discriminate based on various protected statuses.
• Reasonable accommodations for employees with disabilities.