Fast and Fresh Clerk

Hy-Vee - Austin, TX

Full-time

Austin, TX

Food and Beverage Retailers

About the position

The Fast and Fresh Clerk at Hy-Vee is responsible for providing prompt, efficient, and friendly customer service while ensuring the cleanliness and organization of the store. This role involves operating the cash register, assisting customers with their needs, and maintaining the quality and quantity of products in the Fast and Fresh department. The clerk plays a vital role in enhancing the shopping experience and supporting the overall operations of the store.

Responsibilities

• Provides prompt, efficient, and friendly customer service by exhibiting caring, concern, and patience in all customer interactions.
• Greets customers in a friendly manner and makes an effort to learn their names.
• Assists customers by escorting them to products, loading/unloading heavy items, and addressing customer suggestions or requests.
• Answers the telephone promptly and provides friendly, helpful service to callers.
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Operates cash register accurately, scans products, and reports improper cash levels in the cash drawer.
• Processes various payment methods including cash, checks, and credit cards, and issues receipts.
• Stocks shelves, fills displays, and assists with inventory management.
• Ensures proper maintenance of the store lot and performs cleaning duties as needed.
• Maintains strict adherence to personal hygiene and dress guidelines.

Requirements

• Ability to solve practical problems with limited standardization.
• Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
• Ability to file, post, and mail materials, and guide people with basic direction.