Kentucky Fried Chicken - Big Stone Gap, VA
posted about 2 months ago
Full-time - Mid Level
Big Stone Gap, VA
Food Services and Drinking Places
About the position
The Restaurant General Manager at KFC is responsible for overseeing the operations of a restaurant that generates over $1 million in revenue. This role emphasizes leadership, customer service, and team development, ensuring that both employees and customers have a positive experience. The manager is expected to create a great workplace culture while driving business growth through exceptional service and operational excellence.
Responsibilities
- Oversee daily restaurant operations and ensure high standards of service.
- Lead and develop a team to create a positive work environment.
- Ensure customer satisfaction by delivering great-tasting food with a smile.
- Manage financial aspects of the restaurant, including budgeting and cost control.
- Implement training programs for staff to enhance their skills and performance.
- Drive sales and profitability through effective marketing and promotions.
Requirements
- Proven leadership skills and experience in a management role.
- Strong customer service orientation and a passion for the restaurant industry.
- Ability to create a positive and motivating work environment.
- High standards for personal and team performance.
- Willingness to embrace challenges and adapt to a dynamic work environment.
- Must be at least 18 years old with a valid driver's license and reliable transportation.
