FB Supervisor

$18 - $20/Yr

Westgate Resorts - Gatlinburg, TN

Gatlinburg, TN

Accommodation

About the position

Westgate Smoky Mountain Resort & Spa in Gatlinburg, Tennessee, provides an amazing work environment with refreshing mountain breezes and spectacular views of the beautiful Great Smoky Mountains. As a member of the Westgate Smoky Mountain Resort team, you will meet and engage with guests who have arrived to enjoy all the Great Smoky Mountains have to offer and help them experience our world-class amenities such as the state-of-the-art Wild Bear Falls water park. The position involves assisting the food and beverage outlet manager with the entire operation and financial aspect of the restaurant.

Responsibilities

• Assist F&B outlet management team in assuring high guest satisfaction.
• Create a festive atmosphere for guests to enjoy when dining in the restaurant.
• Increase sales over prior years and decrease amount of service complaints.
• Responsible for team member training programs.
• Responsible for scheduling of all service related employees.
• Enforces team members, company and department grooming policies.
• Participate in company monthly Goals & Measurements Program.
• Directly supervise team members in the location.
• Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Train and coach team members.
• Plan, assign, and direct work.
• Assist in appraising performance and rewarding team members.
• Address complaints and resolve problems.

Requirements

• High school diploma or general education degree (GED).
• Must regularly lift and/or move up to 50 pounds.
• Follow instructions without close supervision.
• Must be able to work weekends and holidays as needed.
• Required to pass a background screen, drug test, and prove eligibility to work in the United States.

Benefits

• Comprehensive health benefits - medical, dental and vision.
• Paid Time Off (PTO) - vacation, sick, and personal.
• Paid Holidays.
• 401K with generous company match.
• Get access to your pay as you need it with our Daily Pay benefit.
• Family benefits including pregnancy, and parental leave and adoption assistance.
• Wellness Programs.
• Flexible Spending Accounts.
• Tuition Assistance.
• Military Leave.
• Employee Assistance Program (EAP).
• Life, Disability, Accident, Critical Illness & Hospital Insurance.
• Pet Insurance.
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.).
• Advancement & development opportunities.
• Community Involvement Programs.