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FD Agent
$31,200 - $31,200/Yr
Galaxy Management - Colorado Springs, CO
posted 2 months ago
Full-time - Entry Level
Colorado Springs, CO
Real Estate
About the position
The Hotel Front Desk Agent serves as the first point of contact for guests, managing all aspects of their accommodation and ensuring a high-quality service experience. This role involves interacting with guests to provide friendly and attentive service, ensuring their stay is secure and comfortable.
Responsibilities
- Registers and assigns rooms to guests
- Issues room keys
- Computes bills and collects payments and makes changes for guests
- Answers all inquiries pertaining to hotel service and registration of guests
- Follows the phone script for potential guests calling in to inquire about rates.
Requirements
- High school diploma or equivalent
- Authorized to work in the United States
- Reliably commute or planning to relocate before starting work
- 1 year of Front Desk experience
- Basic math / English skills
- Knowledge of computers / Office machines
- Weekend Availability
