Intone Networks - New York, NY
posted 3 months ago
The FDNY is seeking a highly skilled QA Engineer to join our team in New York. This position is hybrid, requiring three days in the office at 9 MetroTech Center, Brooklyn, NY, and two days of remote work. The primary responsibility of the QA Engineer will be to assist in managing and overseeing the Next Generation 911 (NG911) system for the FDNY. This role is critical in ensuring the successful continuation of project work related to the Class 1/2/3 and NG911 Call Handling upgrade of the emergency call system. The QA Engineer will provide essential expertise and technical specialization during the testing and configuration phases of the project. In this role, the QA Engineer will ensure compliance with industry regulatory and quality standards. They will be responsible for developing and executing both exploratory and automated tests to guarantee product quality, specifically focusing on FIRE and Emergency Medical Dispatch (EMD) systems. The QA Engineer will create detailed, comprehensive, and well-structured test plans and test cases that relate to FIRE and EMD dispatch operations. Additionally, they will prioritize and coordinate testing activities in collaboration with the FDNY and associated vendors, ensuring that all testing processes are effectively applied in support of FIRE and EMD. The position requires a proactive approach to problem-solving, with the ability to address both technical and non-technical issues. The QA Engineer will also develop and execute automation scripts to support FIRE and EMD, contributing to the overall efficiency and effectiveness of the testing process. This role is essential for maintaining the integrity and reliability of the emergency call system, which is vital for public safety.