Federal DOD Client Relations Manager

Johnson, Mirmiran & Thompson - Virginia Beach, VA

Full-time - Senior

Virginia Beach, VA

1,001-5,000 employees

Professional, Scientific, and Technical Services

About the position

The Client Relations Manager at Johnson, Mirmiran, and Thompson Inc. (JMT) is responsible for driving strategy, growth, and collaboration within the Department of Defense (DOD) design and construction management business, focusing on key clients such as the US Army Corps of Engineers (USACE) and Naval Facilities Engineering Systems Command (NAVFAC). This role requires strong leadership to inspire teams, enhance business operations, and ensure client satisfaction through effective communication and collaboration with executive leadership and practice leaders.

Responsibilities

• Lead Strategic Plan development and management for the Federal Program, DOD Agencies Design and CM Contracts.
• Collaborate with the Federal Leadership Team and design disciplines to develop large-scale strategic opportunity targets for DOD.
• Conduct competitor and business analyses to improve the overall portfolio depth and quality.
• Develop expertise in market audience, trends, and client needs at the national level.
• Implement strategies to generate leads and drive growth, including identifying potential opportunities and participating in presentations.
• Drive business development efforts to acquire new clients and projects within regional areas overlapping with Corps and NAVFAC Districts.
• Monitor and support pursuit opportunities and lead major capture efforts.
• Manage key relationships with major internal/external clients and industry partners.
• Monitor and analyze key performance metrics to assess effectiveness and performance of contracts.
• Oversee risk management, pricing, and proposal review processes.
• Strengthen core discipline collaboration to optimize cross-selling opportunities.
• Identify and lead resolution of internal issues/barriers to growth.
• Oversee execution of existing contracts to ensure quality and client satisfaction.

Requirements

• Bachelor's Degree with 15+ years of related experience or demonstrated equivalency of experience and/or education, including leadership experience.
• Licensed Professional Engineer (preferred) or Registered Architect.
• Demonstrated leadership experience within USACE or NAVFAC at a program management level.
• Progressive experience in the Department of Defense design/construction market sector.
• Thorough understanding of Federal Acquisition Regulations (FAR) and requirements for design consultants.
• Client and industry relationships with a preference for Federal and DOD organizations.

Nice-to-haves

• Network with other consultants in the DOD community and USACE/NAVFAC leadership.
• Certified Construction Manager or Project Management Professional (PMP) Certification.
• Experience with sustainable design and certification programs.
• Experience with Federal procurement, design and construction.
• Experience with Design-Build and other alternative delivery methods.

Benefits

• Competitive salary range of $133K - $168K per year.
• Employee ownership structure.
• Opportunities for professional development and networking.