Federal Program Manager

$99,840 - $99,840/Yr

ManpowerGroup - South Salt Lake, UT

Full-time - Senior

South Salt Lake, UT

Administrative and Support Services

About the position

The Federal Program Manager role is an expert-level position responsible for overseeing complex customer engagements, ensuring that projects meet scope, time, budget, and quality expectations. This position requires managing multiple projects, developing innovative solutions, and solving complex problems through in-depth analysis. The Federal Program Manager will provide expertise to project teams, guide process improvements, and represent the company to clients while exercising significant independent judgment.

Responsibilities

• Leverage deep technical expertise and industry knowledge to manage high-risk technology areas and customer groups.
• Develop solutions by integrating technical and business insights.
• Mentor and consult with team members, organizations, customers, and vendors on complex issues.
• Consult on service delivery, technology, and industry applications.
• Independently resolve technical and some business incidents.
• Provide strategic account support by maintaining high-level technical and operational expertise.
• Review and manage statements of work to meet customer requirements.
• Collaborate with manufacturing teams to plan, build, and ship systems.
• Manage projects with competing priorities effectively.
• Serve as a trusted advisor to customers and sales teams.
• Design and deliver support solutions, leading complex support projects.
• Suggest operational efficiencies and create contract-related documents.
• Manage customer expectations and contribute to operational methods impacting business strategy.
• Lead Quarterly, monthly, and/or weekly meetings to manage support, applying project and task management for customer deliverables.
• SharePoint management and administration.

Requirements

• US Citizenship
• TS/SCI Security Clearance with polygraph
• Bachelor's Degree
• 10 years experience in Program/Project management or in like roles/business
• Advanced degree preferred
• NFPA Certification preferred
• ITIL Certified preferred
• PMP Certified preferred

Nice-to-haves

• Mission Critical and ITIL certifications
• Advanced skills in project management, communication, analysis, and presentation
• Knowledge of HPE product portfolio is a plus

Benefits

• Contract position with competitive hourly rate of $48