Amentum - Westerville, OH
posted 7 months ago
About the position
Amentum is seeking experienced professionals for the role of FEMA National Flood Insurance Program Regional Liaison in Region 5, which encompasses Illinois, Indiana, Michigan, Minnesota, Ohio, and Wisconsin. This position is part of a Federal Government contract and involves providing analytic, consulting, and staffing support to the U.S. Government, particularly the Department of Homeland Security. The Homeland Group, under Amentum, specializes in homeland security and law enforcement program management services, offering tailored solutions to meet the dynamic needs of federal, state, and local agencies. The Regional Liaison will serve as a Subject Matter Expert (SME) for the National Flood Insurance Program (NFIP), addressing flood insurance inquiries and assisting various stakeholders, including policyholders, insurance agents, community officials, realtors, and condominium associations. The successful candidate will have a minimum of seven years of relevant experience with the NFIP and must reside within the designated FEMA Region 5. The role requires participation in FEMA training sessions, outreach to stakeholders, and coordination of disaster response activities, including briefings and public forums. Key responsibilities include attending FEMA meetings, conducting outreach to the real estate community, coordinating disaster activities, and providing data analysis to FEMA Regional Offices. The Liaison will also support Community Rating System activities and contribute to the continuous improvement of standard operating procedures (SOPs). This position demands a proactive approach to stakeholder engagement and a commitment to delivering high-quality service in a team-oriented environment.
Responsibilities
- Attend annual FEMA headquarters-based training for communicating the NFIP in disasters and assist stakeholders with flood policy issues.
- Attend quarterly meetings with NFIP headquarters communications program staff and routine meetings with FEMA Regional Offices.
- Brief insurance agents, realtors, local officials, and other stakeholders after flood events as directed by the COR and in coordination with the Regional Insurance Specialist.
- Conduct outreach to NFIP stakeholders, including the real estate community, condominium associations, and homeowners associations.
- Coordinate disaster activities with headquarters NFIP disaster management team and regional disaster response activities.
- Participate in conferences, town halls, public forums, and other events.
- Participate in FEMA Regional Office meetings as requested.
- Participate in one FloodSmart 101 webinar to gain an understanding of national resources/materials available.
- Deploy periodically for up to 3 weeks to support Post-Disaster NFIP activities, including promoting NFIP participation through local officials and assisting at disaster response offices.
- Provide data and data analysis to the FEMA Regional Offices in responding to Congressional inquiries.
- Research and address FEMA Regional Office inquiries via phone, email, or written correspondence.
- Respond to FEMA's Ask the Expert website inquiries when issues are specific to their assigned region.
- Support Community Rating System activities in local communities in coordination with FIMA and other regional stakeholders.
- Support continuous SOP improvement in coordination with other team members.
Requirements
- At least 7 years of directly relevant experience in flood-related insurance work or flood insurance stakeholder engagement.
- Must be able to obtain and maintain the government clearance/suitability determination as required to work on the program.
- U.S. Citizenship is required to obtain suitability.
- Must reside within FEMA Region 5 (Illinois, Indiana, Michigan, Minnesota, Ohio, Wisconsin).
- Bachelor's degree and seven (7) years of job-related experience, or a high school diploma and fifteen (15) years of job-related experience.
- Proficiency in MS Office Suite.
Nice-to-haves
- Experience in community outreach and engagement.
- Knowledge of FEMA policies and procedures.
- Strong analytical skills and experience with data analysis.
Benefits
- Equal Opportunity Employer
- Flexible work environment
- Professional development opportunities
