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SIFF - Seattle, WA
posted 4 days ago
Seattle, WA
Motion Picture and Sound Recording Industries
About the position
Reporting to the Associate Director of Audience Development, the FESTIVAL BOX OFFICE ASSISTANT MANAGER assists with all aspects of ticket sales and management of box office staff and operations. This position provides excellent customer service to all SIFF customers, guests, volunteers, and staff within SIFF's policies and procedures for the 2025 Seattle International Film Festival.
Responsibilities
- Assists the Associate Director of Audience Development with hiring, training, scheduling, and onsite supervision of Festival Box Office Staff
- Supports box office operations onsite at venues for assigned events
- Assists with overseeing festival pass creation, distribution, and tracking
- Assists with processing internal complementary ticket orders
- Provides daily, weekly venue ticket reporting as requested
- Attends Festival staff meetings representing the box office as required
- Other duties as assigned
Requirements
- 2+ years experience managing and training staff and/or volunteers
- 2+ years experience in customer service
- 2+ years experience with cash handling
- 1+ years experience working in ticketing systems, Elevent experience preferred
- Comfort with technology and the ability to effectively communicate troubleshooting steps with customers
- Proficient knowledge of MS Office Suite, Google Suite
Nice-to-haves
- Previous experience in Film Festivals preferred
- Availability to work nights and weekends
Benefits
- $24/hour compensation
