Festival Digital Operations Coordinator

Sundance Film Festival - Park City, UT

Part-time - Entry Level

Onsite - Park City, UT

About the position

The Festival Digital Operations Coordinator will provide remote support to the Sundance Digital Operations team, assisting in various operational tasks to ensure the smooth execution of the Sundance Film Festival. This role is temporary and requires flexibility in working hours, including evenings, weekends, and holidays, particularly during the festival period.

Responsibilities

• Assisting the Digital Ops team with entering film and screening data into the Content Management System (CMS).
• Supporting the process to set up and maintain quality assurance (QA) for all product rules in the Eventive streaming platform.
• Leading the process to set up the Jury site for jury members to watch films and select them for awards.
• Supporting the online film QA process, ensuring all films are assigned to volunteers for viewing and signing off.
• Assisting in creating documentation, including updating the CMS User Guide and documenting steps for uploading film data.
• Working alongside the Digital Ops team during the Festival to support various teams and resolve site functionality issues.
• Completing a comprehensive written wrap report as directed.

Requirements

• Legal authorization to work in the United States.
• 1-2 years of project coordination experience.
• Ability to type 30 words per minute (WPM).
• Working knowledge of media streaming devices, such as Zoom and YouTube.
• Outstanding interpersonal and oral communication skills.
• Ability to work a flexible schedule due to multiple shift rotations.
• Ability to maintain a suitable home work environment, free from noise/distractions.

Nice-to-haves

• Ability to remain calm and focused in a fast-moving environment.
• Experience in creating clear and comprehensive process documentation.
• Proactive problem identification and solution recommendation skills.

Benefits

• Paid sick leave and Institute holidays
• Employee assistance program
• Employee Wellness Initiatives
• Sundance Film Festival passes and benefits