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Fiber Technician - Seattle, WA
Cogent Communications - Seattle, WA
posted about 2 months ago
About the position
The Fiber Technician role at Cogent Communications involves the installation, maintenance, and troubleshooting of fiber optic networks within various locations. This position is crucial for ensuring high-speed internet access and Ethernet transport services are delivered effectively to customers. The technician will work closely with network planning and customer service teams to provide insights and expertise on network deployments, while also managing vendor relationships and coordinating construction activities.
Responsibilities
- Install Network Elements within Cogent Communications locations (Data centers, POPs, Hubs).
- Turn-up and test new customer circuits at Cogent Data Centers, carrier neutral datacenters, and multitenant office buildings, document and communicate changes.
- Maintain, troubleshoot and turn-up fiber optic networks.
- Respond to and resolve network outages and impairments.
- Drive the implementation of metro network augmentation and expansion projects.
- Select, manage and train vendors on network support and construction related activities.
- Coordinate with building managers and vendors to install network nodes and construct/modify risers within a 'Class A' office buildings.
- Advise field managers and executives on construction project status.
- Consult with Network Planning and Customer Service Delivery teams to provide Field perspective & expertise to network deployments.
- Work with AC and DC power systems.
Requirements
- Working knowledge of network architectures and telecom infrastructure including fiber networks.
- Proficiency in the use of telecommunications test equipment: optical power meters (OPM - OLS), OTDR, OSA, Ethernet / IP testers; interpretation of test results.
- Strong problem solving and troubleshooting skills.
- High-energy individual with interpersonal skills to work effectively with others, motivate peers, and drive project to completion.
- Highly developed written and verbal communications skills.
- Successful project management experience.
- 4-15 years of telecommunications experience with fiber transmission equipment including 3+ years field experience.
- Experience managing vendors and carriers.
- Familiarity with Telco operations.
- Possess sound technical skills, analytical ability, and judgment.
- Associate's degree or higher in a technical field or equivalent combination of experience, training and education.
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Paid Time Off (PTO)
- Short and Long Term Disability
- Life Insurance
- Holidays
- Parental Leave
- 401(k) plan with employer match
- Stock options
- Employee Assistance Program
