Cengage Learning - Richmond, VA

posted about 1 month ago

Full-time - Entry Level
Richmond, VA
Publishing Industries

About the position

The Field Account Executive role at Cengage Group is a hybrid field sales position focused on the Central Virginia area, specifically targeting 2-year and 4-year educational institutions. This position emphasizes building strong customer relationships, engaging in sales strategies such as cross-selling and upselling, and providing exceptional customer service. The role requires a proactive sales professional who can manage longer sales cycles and collaborate effectively with internal teams to enhance the customer experience.

Responsibilities

  • Build and maintain outstanding relationships with customers in the Central Virginia area, including 2-year and 4-year schools.
  • Engage in cross-selling, upselling, renewals, and managing longer sales cycles.
  • Successfully implement sales strategies to meet and exceed targets.
  • Provide flawless customer service and support using a company car for field visits.
  • Collaborate closely with internal teams to ensure a world-class customer experience.

Requirements

  • Proven experience in outside sales with an ambitious and determined approach.
  • Strong background in cross-selling, upselling, and renewals.
  • Outstanding communication and interpersonal skills to engage with a diverse range of collaborators.
  • Ability to compete and adapt in a fast-paced environment.
  • Located near Richmond, Petersburg, Chester, or the surrounding suburban areas.

Benefits

  • Comprehensive Total Rewards package
  • Incentive compensation program beyond base pay
  • Company car for field visits
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