Cengage Learning - Houston, TX

posted 4 days ago

Full-time
Houston, TX
Publishing Industries

About the position

The Field Account Executive role at Cengage Group is a hybrid field sales position responsible for covering the Houston, TX area, focusing on both 2-year and 4-year educational institutions. This position emphasizes building relationships and engaging with customers to promote Cengage's educational solutions. The role requires a sales professional with experience in outside sales, cross-selling, upselling, and managing longer sales cycles, with a significant amount of travel expected within the designated territory.

Responsibilities

  • Plan, organize, and prioritize sales activities to achieve sales targets.
  • Use database tools to develop and maintain opportunities pipeline for every account in assigned territory.
  • Create and implement strategic plans for opportunities through resource management and internal collaboration.
  • Develop product knowledge and digital skills for sales calls, presentations, and delivery of digital courses.
  • Provide support for instructor course set-up and student course access to drive digital activations and usage.
  • Build itineraries and daily plans that effectively address territory priorities and optimize customer engagement.
  • Achieve and/or exceed established sales targets by promoting Cengage solutions to all customers.
  • Conduct sales calls with decision makers to identify needs, propose solutions, and establish relationships.
  • Represent all product offerings and platforms across disciplines for the territory.
  • Collaborate internally with account partners to implement institutional sales strategies and ensure complete coverage of all Cengage solutions for an account.
  • Use resources and internal sales support for digital customer course builds, training, and implementation.
  • Confirm and communicate details with customers on options to access Cengage content in use at each account.
  • Develop relationships with channel partners to coordinate shared delivery of content and gain understanding of campus initiatives.
  • Use data to identify priorities for allocation of time and resources.
  • Continue ongoing updates and maintenance of customer database.
  • Handle travel, business, and sampling budgets effectively.
  • Provide clear, timely communication and accurate reporting.
  • Exhibit digital proficiency with internal systems and when sharing Cengage solutions.

Requirements

  • BA/BS or equivalent work experience and a proven, successful track record in a prior sales position is preferred.
  • Values and appreciates diversity of thought; able to work with diverse audiences both internally and externally.
  • Highly flexible and adaptable to change.
  • High energy and good communication skills both written and verbal.
  • Strong presentation skills.
  • Competitive spirit and high business acumen.
  • Demonstrated understanding of applied computer technology.
  • Comfortable using technology in performing routine job tasks and for product demonstration purposes.
  • Outstanding organizational and time management skills.
  • Proficiency in PC and Microsoft Office applications.
  • Ability to travel with some overnight in certain territories and for sales meetings; must be able to travel by both auto and air.
  • Located within assigned sales territory.

Nice-to-haves

  • Direct sales, marketing, or editorial experience
  • Prior ed tech sales experience
  • Proficiency in Salesforce
  • Driven to succeed

Benefits

  • Comprehensive Total Rewards package
  • Incentive compensation program beyond base pay range
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