Nvent - New Orleans, LA
posted 3 months ago
In this position, you will serve as a domain authority for nVent Data Solutions products, providing essential support and expertise across various nVent functions, including Sales, Product Management, and Operations. Your role will involve offering first-line product support to both customers and colleagues, particularly in relation to nVent Cooling and Power products and services. You will evaluate customer requests for quotations (RFQs) and build comprehensive costing and quotes that include both technical and commercial content. Additionally, you will provide technical application assistance to identify modified and engineered products tailored to customer specifications and application requirements. Your responsibilities will also include preparing and submitting quotations and proposals for non-standard products using internal Configure Price Quote (CPQ) and Enterprise Resource Planning (ERP) systems. You will conduct product training sessions for customers and distributors, ensuring they are well-versed in quoting tools. Compliance documentation will be prepared against customer specifications, and you will lead strategic projects aimed at product improvements, cost reduction, product consolidation, and new product development. As part of your role, you will review training literature for technical accuracy, including installation guides, operations manuals, and online learning materials. You will represent nVent in industry codes and standards committees, providing valuable market-specific intelligence and feedback on products and services to the commercial teams. Collaborating closely with the Sales Leader, you will plan activities and identify projects in the closing phase, offering vital technical support to the sales team. Furthermore, you will keep your manager informed about significant developments and decisions requiring their approval, ensuring smooth communication and project execution.