Nvent - Detroit, MI
posted 3 months ago
In this position as a Field Application Engineer specializing in Data Center Cooling, you will serve as a domain authority for nVent Data Solutions products, providing critical support and expertise across various nVent functions including Sales, Product Management, and Operations. Your role will involve offering first-line product support to both customers and colleagues, ensuring that they can effectively utilize nVent Cooling and Power products and services. You will evaluate customer requests for quotations (RFQs) and develop comprehensive costing and quotes that include both technical and commercial content. Additionally, you will provide technical application assistance to identify modified and engineered products tailored to customer specifications and application requirements. Your responsibilities will also include preparing and submitting quotations and proposals for non-standard products using internal Configure Price Quote (CPQ) and Enterprise Resource Planning (ERP) systems. You will conduct product training sessions for customers and distributors, ensuring they are well-versed in quoting tools and product applications. Compliance documentation will be a key part of your role, as you will prepare these documents to meet customer specifications. You will lead strategic projects aimed at product improvements, cost reductions, product consolidation, and the development of new products. Furthermore, you will review training literature for technical accuracy, including installation guides, operations manuals, and online learning resources. As a representative of nVent, you will participate in industry codes and standards committees, providing valuable market-specific intelligence and feedback on products and services to the commercial teams. You will assist these teams with voice-of-customer (VOC) visits and collaborate closely with the Sales Leader to plan activities. In the closing phase of projects, you will identify key technical support needs and advise your manager on significant developments and decisions that require their approval. This role offers the flexibility to work 100% remotely while requiring an average of 30% travel across the US and Canada, making it an exciting opportunity for those with a strong technical background in Data Center solutions.