Field Application Engineer (Data Center)

$101,400 - $188,300/Yr

Nvent - Dallas, TX

Full-time - Mid Level

Remote - Dallas, TX

10,001+ employees

Fabricated Metal Product Manufacturing

About the position

The Field Application Engineer (Data Center) role at nVent involves serving as a domain authority for Data Solutions products, providing technical support, and assisting in the development and improvement of products tailored to customer specifications. This position requires a strong technical background in Data Center solutions, particularly in cooling and power needs, and involves collaboration with sales and commercial teams to enhance customer satisfaction and product offerings.

Responsibilities

• Serve as a domain authority for nVent Data Solutions products, including their application for various nVent functions.
• Provide first-line product support to customers and colleagues using nVent Cooling and Power products and services.
• Evaluate customer RFQs and build costing/quotes with technical and commercial content.
• Provide technical application assistance to identify modified and engineered products based on customer specifications.
• Prepare and submit quotations & proposals of non-standard products using internal CPQ and ERP systems.
• Conduct product training for customers and train distributors on quoting tools.
• Prepare compliance documents against customer specifications.
• Lead strategic projects for product improvements, cost reduction, product consolidation, and new product development.
• Review training literature for technical accuracy including installation guides and procedures, operations manuals, and online learning.
• Represent nVent in industry codes and standards committees.
• Provide market-specific intelligence and feedback on products and services to the commercial teams.
• Assist commercial teams with voice-of-customer (VOC) visits.
• Plan activities together with the Sales Leader.
• Identify the project in the closing phase with the sales team and provide vital technical support.
• Advise their manager about significant situations, developments, and occurrences.

Requirements

• Bachelor's Degree in electrical, mechanical, or applications engineering or equivalent work experience in Data Center engineering.
• 5+ years of experience in a technical application's role supporting Data Center solutions.
• Ability to work 100% remotely and travel on average 30% across mainly the US and Canada.
• Understanding of Cooling Solutions in the Data Center space is preferred.
• Strong technical background with Data Center Power needs at the rack or PDU level.
• Excellent interpersonal and communication skills with a customer-first mentality.

Benefits

• Pay Transparency
• Comprehensive portfolio of enclosures, electrical and fastening, and thermal management solutions
• Commitment to strengthen communities through philanthropic activities
• Support for employee volunteerism and donations through matching programs