NPAworldwide - Rochester, NY

posted 15 days ago

Full-time - Mid Level
Remote - Rochester, NY
Administrative and Support Services

About the position

The Field Application Engineer will support US-based customers in the GPS protection and drone technology sector, focusing on both pre-sale and post-sale activities. This role involves providing technical consultation, ensuring successful product integration, and maintaining customer relationships, all while working closely with the President of the company.

Responsibilities

  • Provide pre-sale technical consultation and support to prospective customers.
  • Deliver post-sale customer support, ensuring successful deployment and integration of solutions.
  • Assist the President in managing day-to-day customer relationships and operational tasks.
  • Act as a technical liaison between US-based customers and the product development team.
  • Travel occasionally to customer sites to provide hands-on support and troubleshoot technical issues.

Requirements

  • 3+ years of experience in a related technical field, focusing on electronics integration.
  • Drone integration experience is strongly preferred; experience with GPS technology is a plus.
  • Electronics technician or engineer background is required.
  • Military experience, especially in the drone or GPS sector, is a significant advantage.
  • Strong problem-solving skills and the ability to work independently in a fast-paced environment.
  • Excellent communication skills to interface with both technical and non-technical stakeholders.

Nice-to-haves

  • Experience with unmanned aerial systems (UAS)
  • Background in defense or security sectors.

Benefits

  • Innovative technology environment
  • Opportunities for career growth
  • Impactful work in critical sectors such as defense and security
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