Field Application Engineer- Microsoft

Molex - Seattle, WA

Full-time

Seattle, WA

Computer and Electronic Product Manufacturing

About the position

The Field Application Engineer (FAE) at Molex will support Microsoft by providing technical expertise and ensuring the successful implementation and integration of Molex products. This role is crucial for troubleshooting and optimizing solutions to meet customer application requirements, while also identifying new opportunities and maintaining strong relationships with key technical stakeholders.

Responsibilities

• Collaborate with engineers to provide optimized solutions meeting the customer's application requirements.
• Identify new opportunities that align with the Molex product portfolio.
• Function as a technical advisor, offering insights and recommendations to optimize customer deployments.
• Identify, diagnose, and resolve complex technical issues related to our products and solutions.
• Work with internal engineering teams to escalate and resolve critical customer issues.
• Identify market trends and communicate internally to drive innovative solutions.
• Develop and maintain strong relationships with key technical stakeholders at customer sites to be the first point of contact for new technical opportunities.

Requirements

• Bachelor's degree in Mechanical Engineering, Electrical Engineering, or equivalent.
• 5+ years of experience in Server/Switch R&D or FAE support of hyperscale customers.
• Strong understanding of data center architecture, networking, storage, and compute technologies.

Nice-to-haves

• Knowledge of connector and cable assembly design or manufacturing process.
• Server or switch hardware design experience.
• CAD modeling or PCB layout knowledge.
• Experience using SAP and Salesforce.

Benefits

• Essential resources and support for physical, financial, and emotional strength.