Field Application Engineer, US

Kandou Bus S.A.

Full-time

About the position

The Field Application Engineer at Kandou plays a crucial role in bridging the gap between customer needs and engineering solutions. This position involves working closely with sales teams to identify customer opportunities, addressing technical issues, and developing technical documentation. The engineer will leverage their expertise in high-speed SerDes technology to assist customers in implementing Kandou's innovative chip solutions, ensuring customer satisfaction and contributing to the company's technology roadmap.

Responsibilities

• Work closely with Sales to identify/anticipate customer opportunities
• Summarize and communicate customer technical issues into Kandou Engineering and Sales
• Prepare white papers, application notes and other technical documents and presentations for Kandou's technology
• Crisply summarize and communicate customer technical issues into Kandou Engineering and drive resolution
• Develop expert level of using Kandou's IP, including intimate knowledge of control interface and configuration settings to implement in customer silicon
• Run demonstrations of evaluation modules
• Assist Kandou Engineering in development of reference designs for customers
• Run Signal Integrity simulations leveraging industry experience in packaging, PCBs, etc.
• Work in customer labs with customer engineers
• Provide input to Kandou's technology roadmaps based on customer feedback and industry trends

Requirements

• Experience working directly with customers
• Highly responsive, problem solver and team player
• Self-motivated, with strong sense of ownership and follow-through
• Excellent communication skills, both internally and directly with customers, in person and in writing
• Comfortable with the ambiguity inherent in sales situations
• High-speed SerDes expertise (SATA, PCIE, USB-C, DP, or PAM4 etc.)
• Solid understanding of applications for high speed SerDes in networking and consumer environments including: Ethernet, PCIe, USB, etc.
• Solid understanding of key-signal integrity challenges/solutions for high-speed SerDes, ability to run SI simulations is a plus
• Familiarity with Schematic Capture and PCB layout EDA tools, Logic Analyzers and high-speed test equipment
• Firmware programming (C-language preferred)
• Scripting skills (Python preferred)
• Protocol knowledge (USB-C, PCIe, DP, Ethernet)
• Some knowledge of advanced packaging, high-speed SerDes test equipment, CPU, GPU, DSP, Ethernet Switch/Packet Processor ASIC architectures
• Familiarity with digital and AMS EDA tools
• B. S. or Master in E.E., MBA or Communications degree preferred