Field Application Engineer

About the position

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Responsibilities

• Negotiate technical specifications and performance trade-offs with customers that will satisfy their system and module needs; promoting Lumentum product preferences at targeted customers.
• Participate in customer design reviews and contribute to the technical response to RFI/RFQs.
• Work closely with sales and directly with customers to collect customer's requirement and application use cases.
• Work directly with targeted customers to bring up transceiver modules at customer sites, troubleshoot customer prototypes, and develop solutions that support end-user applications, resulting in successful design-in of our products.
• Develop and manage primary customer product documentation which can include corrective actions, analysis reports, manufacturing test plans, performance improvement plans, reliability qualification plans and reports.
• Manage Product Change Notification process (PCN) with customers and engineering.
• Participation in critical Failure Analysis, Corrective Action & Lessons Learned activities.

Requirements

• Degree in the physical sciences, electrical engineering or equivalent.
• Minimum of 5 years engineering experience designing/developing or testing coherent optical modules and components, preferably active products, and specifically DSPs, receivers, modulators and lasers.
• Direct experience in product development and NPI processes with either an optical components/modules company or a system OEM.
• Practical working knowledge of transceiver hardware including both specification and test of firmware/hardware interfaces.
• Ability to travel domestically and internationally.
• Familiarity with device firmware structure & functionality is a strong positive.
• Familiar with standards documents like CMIS, C-CMIS, Ethernet, Infiniband.
• Familiar with popular switch/router platforms and ONTs including Arista, Cisco, Juniper and Nvidia.
• Familiar with Python.
• Ability to speak/understand English is required; written skills emphasized.

Benefits

• Competitive total compensation packages, which may include annual bonus, commission for certain sales roles, equity, and health and welfare benefits.