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Field Application Engineer
Bluewhite - Fresno, CA
posted 4 days ago
About the position
Bluewhite is seeking a passionate, Field Application Engineer to join our US team & help build a world leading brand in autonomous technology and 21st century farming. This role is based in California. Bluewhite is a world leader in autonomous technologies and unmanned systems in agriculture. We develop a full solution for autonomous farm, including software and hardware and cutting edge technologies. Our fast-growing company is based in California and Israel, and we have devised a motivated team. Our vision is to bring sustainable innovation to growers worldwide. This position is based in Fresno, CA and involves physical work and have significant impact and potential for professional and personal growth. As a Field Application Engineer, you will lead the technical support in agricultural environments, implementing and maintaining autonomous robotics systems installed on tractors. This role involves a blend of fieldwork and collaboration with our R&D and Product teams to enhance product functionalities and customer satisfaction.
Responsibilities
- Spearhead the deployment of Linux-based robotic systems, ensuring seamless integration with cloud infrastructure.
- Provide onsite support to customers by offering creative technical solutions, troubleshooting issues, and contributing insights to the R&D and Product roadmap.
- Install and monitor robotics systems across customer sites, ensuring robust connectivity and performance.
- Collaborate closely with the Israel-based R&D team, adapting to various time zones and work schedules.
- Maintain rigorous safety standards in all field operations, adhering to company policies and using required personal protective equipment.
- Handle flexible work hours, including nights and weekends, to meet the evolving needs of our clients and projects.
- Train and share knowledge with team members to enhance overall technical capabilities within the company.
- Other duties as assigned.
Requirements
- Bachelor's degree or equivalent in Robotics, Computer Science, Engineering, or a related field.
- 5+ years of experience in deploying and supporting Linux-based products.
- Hands-on experience with field deployment and troubleshooting complex systems.
- Demonstrated ability to work safely and adhere to all safety procedures and policies.
- Excellent problem-solving skills, with a strong analytical approach to resolving multi-disciplinary system issues.
- Outstanding communication skills, capable of effectively articulating technical solutions to non-technical stakeholders and documenting processes.
- Proven customer service skills to assist clients effectively and optimize their use of robotic solutions.
- Ability to collaborate effectively with cross-functional teams to drive project success.
- Flexible and adaptable to meet changing project requirements and work conditions.
- Professional and respectful representation of the company.
Nice-to-haves
- Experience in troubleshooting and operational testing in professionals involving autonomous systems.
- Proficient with the Robot Operating System (ROS).
Benefits
- Medical, Dental, Vision benefits
- Sick and vacation policy
- Simple IRA plan with Employer 3% match (Retirement)
- Employee engagement
- Working with world-class team of engineers and specialists in a VC-backed company.
- Competitive salary and long term career opportunities.
