Field Application Engineer

Vat Group - San Jose, CA

Full-time - Mid Level

Hybrid - San Jose, CA

1,001-5,000 employees

Fabricated Metal Product Manufacturing

About the position

The Field Application Engineer at VAT is responsible for identifying technical requirements for new product developments and existing product improvements. This role involves providing local customer support during New Product Introduction (NPI), executing product setups, and addressing technical customer requests. The engineer acts as a reliable technical contributor in projects, representing both VAT and customer engineering needs, while also supporting product managers in defining product specifications and monitoring the competitive landscape.

Responsibilities

• Identify and describe technical requirements for new product developments and existing product improvements.
• Provide local customer support during New Product Introduction (NPI).
• Execute and support product setup, testing, and experiments at customer sites.
• Provide accurate answers to application-related technical customer requests.
• Act as a reliable technical contributor in projects for both VAT and customers.
• Communicate customer technical roadmaps to Product Managers.
• Support Product Managers in defining product specifications to protect and increase VAT's market share.
• Assist in complex technical escalations at OEM customers and end users.
• Support Account Managers in customer acquisition and technical negotiations.
• Contribute to the VAT application engineering network.
• Monitor competitor landscape and identify VAT's competitive advantages.

Requirements

• Technical skills in customer processes, valve applications, and/or platforms.
• Good communication skills (verbal and written).
• Fluency in English for communication with customers and global VAT.
• Ability to work in a global matrix organization.
• Solid experience in vacuum engineering, preferably in SEMI/Display/Solar industries.
• Hands-on work experience on vacuum and/or processing systems in manufacturing fabs or labs.

Nice-to-haves

• Knowledge of VAT product range is advantageous.

Benefits

• Flexible options for hybrid working.
• Opportunities for career development based on strengths and aspirations.