Field Application Engineer

Swatch Group

Full-time - Mid Level

Merchant Wholesalers, Durable Goods

About the position

The Field Application Engineer at Swatch Group plays a crucial role in the EMUS Sales team, providing technical application support for EM's products, particularly focusing on Bluetooth Low Energy (BLE) design-in activities. This position involves collaborating with customers to integrate EM ICs into their products, offering design support, and managing multiple projects to ensure timely execution and customer satisfaction.

Responsibilities

• Assist customers with the design-in of EM ICs into their products
• Provide customers with product application & design support, design tools, demo/evaluation kits, application notes and product seminars
• Gain thorough understanding of the customer's application and product architecture and provide in-depth design assistance through collaboration with the BU technical staff
• Work with the US Sales team in pre-sales activities to help penetrate major customers and develop new ones
• Understand the competitive landscape and continuously work on differentiating EM's solutions
• Manage multiple projects and follow up on various tasks to ensure timely support and execution
• Ensure clear and accurate external and internal reporting and communication
• Support tradeshows and participation in industry events to promote EM products
• Application Firmware Development: Embedded software development and verification, develop application notes, setup application-level test cases, investigate, troubleshoot and report technical issues
• Customer Technical Support: Support EM SDKs (BLE SoC and others MCU based product lines), review customer code and participate in workshops and training from EM, contribute to emDeveloper forum as technical staff member
• Project Management and Reporting: Act as the PM on design-in activities with customers, contribute to BU R&D roadmap, weekly/monthly/quarterly reports as required

Requirements

• BSEE/BSCE/BSCS from established university or BS in Engineering with relevant experience in Embedded SW or MS - EE/CE/CS with advanced course work preferred
• 10 years in hardware, firmware, product development and actual FAE applications engineering
• Knowledge of Bluetooth Low Energy technology including BLE Beacons, Energy Harvesting, RFID or mixed signal ASIC designs
• Experience with embedded firmware for battery powered applications highly preferred
• Software development language: C/C++, Assembly, Python
• Knowledge about RTOS or equivalent real-time task scheduler
• Ability to understand the customer's application and apply knowledge of EM products to help the customer successfully integrate EM products in their designs
• Effective presenter and communicator, good listener with the ability to ask questions, and record accurate meeting notes

Nice-to-haves

• Knowledge of Bluetooth Low Energy technology including BLE Beacons, Energy Harvesting, RFID or mixed signal ASIC designs
• Experience with embedded firmware for battery powered applications