Garmin International - Charleston, SC
posted 3 months ago
We are seeking a full-time Field Application Engineer at Garmin USA, located in Charleston, South Carolina. In this role, you will be responsible for providing engineering support to Marine and Recreational Vehicle (RV) Original Equipment Manufacturer (OEM) customers, ensuring the successful integration of Garmin equipment into their vehicles and vessels. This position requires a proactive approach to customer engagement, where you will work directly with clients to assess their electrical system needs, develop schematics, and provide line-side support as a liaison between the customer and Garmin's technical team. You will analyze customer requirements and suggest system solutions, partnering with customer engineering teams on system integration. Your responsibilities will include developing wiring schematics for customer use, mentoring customers in solving technical issues, and acting as a bridge between customers and the engineering team for any custom software interface solutions. You will also be tasked with developing electrical system configuration and automation schemes based on customer specifications, ensuring that designs are seen through to production. Collaboration with Field Service Engineers and Sales staff will be essential to service accounts effectively. Additionally, you will train customer engineering teams in the installation, setup, and configuration of Garmin equipment, ensuring that Garmin remains competitive and cutting-edge in the industry. As part of your role, you will identify and resolve defects as required, providing feedback and recommended solutions to the engineering team regarding product performance and suggestions for future improvements. Clear communication of work status to your manager and thorough documentation of your work will be crucial. You will apply design standards and procedures to implement solutions for vessels or vehicles and may be required to attend trade shows and dealer events as necessary.