Field Application Engineer

Unclassified - Milwaukee, WI

Full-time - Entry Level

Milwaukee, WI

About the position

The Field Applications Engineer (FAE) at NEFF Automation plays a crucial role in bridging the gap between technical solutions and customer needs. This position involves a mix of office work and fieldwork, where the FAE designs and tests automation solutions, delivers technical sales presentations, and provides training to clients. The role is centered around ensuring customer satisfaction through effective communication and technical expertise in automation technologies.

Responsibilities

• Serving as a technical resource for clients, answering questions about products, capabilities, and applications.
• Designing portions of factory automation systems.
• Presenting product demonstrations and participating in sales presentations.
• Coordinating and scheduling technical training for customers and sales personnel.
• Documenting all technical projects, including customer equipment/process, operating difficulties, proposals, design schematics, and installation details.
• Researching technical information needed to evaluate product performance and application, and maintaining current product literature.
• Providing customers with detailed product specifications, schematics, and designs, including answering incoming technical calls, documenting customer problems, and developing solutions through better product application.
• Communicating product parameters and performance standards to ensure customers are informed of product capabilities.

Requirements

• An Associate's or Bachelor's degree in Engineering, Engineering Technology, or a related field.
• Knowledge/Classes in Robotics (UR, Kawasaki, Fanuc), including selection, programming, deployment, and troubleshooting.
• Knowledge/Classes in Machine Vision, including selection, programming, deployment, and troubleshooting.
• Knowledge/Classes in Motion Control (Motors, Drives, Actuators, etc.), including selection, programming, deployment, and troubleshooting.
• Knowledge/Classes in PLC/Ladder Logic, programming, and other control products (helpful but not required).
• Strong customer focus and communication skills.
• Solid analytical ability and mechanical engineering aptitude.
• Confidence and presence for sales presentations, product demonstrations, and training sessions.
• Ability to work as part of a team.

Benefits

• Cell phone reimbursement
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance