Field Applications Engineer [Remote - America Central]

Morse Micro - Austin, TX

Full-time - Mid Level

Remote - Austin, TX

Machinery Manufacturing

About the position

As a Field Application Engineer at Morse Micro, you will play a pivotal role in supporting our customers throughout the entire application lifecycle, from concept to mass production. This position is crucial as you will be the first point of contact for our customers in the Central US region, focusing primarily on our innovative Wi-Fi HaLow chip and related hardware and RF development. Your expertise will not only help in the design and integration of our products but also in ensuring that our customers can effectively utilize our technology to meet their needs. In this role, you will partner closely with the Sales team during pre-sales activities, effectively communicating the technical value proposition of Morse Micro's products. You will be responsible for developing reference designs that incorporate our chips and modules, assisting customers with design reviews, and providing support during the bring-up and integration phases. Your work will involve debugging and testing hardware and RF components, ensuring that our solutions meet the highest standards of performance and reliability. Collaboration is key in this position, as you will work with both internal teams and external customers to understand specific use cases and translate them into technical requirements and documentation. You will also be expected to maintain and document hardware and code that showcases the features of our embedded systems, primarily focused on wireless LAN technologies. As you support our Central US customers, you may need to travel up to 50% of the time, depending on customer activity and needs. This role offers a unique opportunity to be at the forefront of cutting-edge technology in a dynamic and fast-growing company.

Responsibilities

• Partner with Sales as part of pre-sales activities to effectively communicate technical value proposition of Morse Micro Products.
• Development of reference designs with Morse Micro's chips and modules.
• Assist customers with design review, bring-up, chip integration, and HW/RF related debugging and testing.
• Develop, document and maintain hardware & code to showcase and demonstrate features of an embedded system, primarily focused on wireless LAN.
• Collaborate with internal and external customers to understand the details of specific use cases and translate this to technical requirements and documentation.
• Support internal and external customers with design & development activities.
• Support Central US customers.
• Travel to customers as needed.

Requirements

• Field Application Engineer with 4+ years relevant industry experience
• Excellent verbal & written communication skills
• BSc or MSc in Electrical or Electronics Engineering or Computer Engineering
• Expert in embedded C programming
• Experience with RTOS and understanding of Linux development environments
• Knowledge of wireless hardware
• Understand bench measurements of RF characteristics
• Good understanding of the IEEE 802.11 Wi-Fi protocol
• Strong problem-solving skills and thorough methodical work style
• Must be articulate with the English language and capable of producing clear and detailed documentation
• Must be comfortable with interacting with customers in person and via conference calls
• Cooperating with R D team for issue resolving
• Working with sales team to achieve design-win and develop new accounts
• Ability to travel up to 50% of the time, dependency on customer activity/needs

Benefits

• Competitive salary + excellent stock option package
• Income Protection Insurance
• Healthy work environment with sit/stand desks and large screens
• Join a high performing, inclusive company where you can make a real impact